Jackson's Complete Auto Care

Reviews, get directions and contact details for Jackson's Complete Auto Care

About

AAA-Approved, Full-Service Auto Repair; Complete Auto Maintenance, Repair, and Diagnostics, as well as Red Dot Air Conditioning Parts Distribution

Story

Complete Auto Care! All Makes - All Models - All Services. Jackson’s Auto Care is a full-service automotive maintenance & repair facility, as well as the premier choice for automotive air conditioning parts & repair. From the regular maintenance required to keep your car running reliably, to major diagnosis and repair - Jackson’s does it all. We are a AAA-approved repair shop and have the ASE Master/L1-Certified technicians on staff to care for all of your household's vehicles. Most repairs come with a better-than-industry-standard 24-month/24,000-mile nationwide warranty. We think you will love our friendly and professional staff, our comfortable waiting room, and our free courtesy shuttle service. Stop by and visit! We're here to lend a hand and would be honored to earn your business! Jackson's - your one-stop shop for all of your automotive repair & maintenance needs.

Address: 660 W 6th Ave, Eugene, OR 97402, USA

Phone: (541) 344-7366

Website

moc.eracotuaetelpmocsnoskcaj@ecivres

State: Oregon

Zip Code: 97402

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Jackson's complete auto care west eugene services, Jackson's complete auto care west eugene reviews, Jackson Auto Repair

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Reviews

Great folks. Great customer service. They do what needs to be done, and don’t try to pressure you into unnecessary repairs. I’ve been going there for years.

 7 years ago (20-12-2017)

I had a terrible experience with this business and am happy to have moved on to another auto shop. Back in September of last year,  I dropped my car off for a very scary issue. It had unexpectedly stalled on me at a stoplight twice in two months leaving me suddenly with no power steering and no power brakes. Also my right rear blinker had stopped working a week before. When I came in, they took notes on my issues into their computer system and told me I'd have a $120 diagnosing fee. This fee is not charged at Action Automotive. (Or Bob James, where I'm going next)  But I reluctantly agreed since having moved on because of bad experiences at Action Auto. I left for a 10 day vacation only to come back and be told that the car could not be diagnosed (but I would still be charged half the diagnosing fee! "ONLY half," I was told as if it was a favor! Thanks, for charging me $60 for a drive around the block!). When I came in to pick up my car, I thankfully thought to double check to make sure they had fixed the rear blinker. The guy gave me a blank look and said "Oh, no...we haven't yet". It's unsafe to drive without a blinker, and yet I was almost allowed out the door with no blinker, no apology and no explanation. Not even a hint of concern.Terrible, terrible service. TWO more days I had to wait just to get that dealt with. Also, the guy didn't even suggest any next steps or anything...just "We can't fix it, if the problem doesn't occur while we drive it". I get that, but seriously, some suggestions...some ideas....ANYTHING??? Nope. Just. So. Lame.

 8 years ago (28-11-2016)

Fast, Friendly and Professional..If your looking for a place that you can trust, Jackson's is the spot! Not only do I use them exclusively, but I send both my college age kids there for all their automotive needs. I have had nothing but great experiences since I started using Jackson. I feel safe sending my kids there that they will be treated like family. Can't say enough good things about this great shop. My vehicles (and family's vehicles) are always fixed right, on time, and very affordable.

 9 years ago (14-03-2016)

My car was overheating so had it towed to Jackson's to diagnosis and repair.  The mechanic called me regarding the diagnosis and explained in detail what they found.  They provided a price quote which I approved.  When I picked it up the next day my car worked perfectly, was nicely vacuumed and the bill was exactly as stated.  Very friendly experience.

 8 years ago (04-08-2016)

Best shop in town.  I take all of my vehicles there and they are always honest and are able to explain things so it makes sense.  I would recommend Jackson's to anyone and everyone.

 9 years ago (17-02-2016)

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