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Reviews, get directions and contact details for James Avery Jewelry

About

James Avery Jewelry is a family-owned company offering finely crafted jewelry designs.

Story

James Avery Jewelry is designed to reflect the things that are important in life. Our designs are timeless, their appeal universal. We offer jewelry for special occasions and for everyday wear. Whether it’s a first communion cross, a wedding band, or a commemorative charm, each piece in our collection is crafted with the same care and attention to detail.

Address: 5648 Fairmont Pkwy, Pasadena, TX 77505, USA
Phone: (281) 998-8014
State: Texas
Zip Code: 77505


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
I love James Avery, but they should have better customer service.... they are pretty pricey. I have 3 daughters, and 2 granddaughters. We all have bracelets, and all love charms. I've had several charms that are too heavy for the bracelets.... They fall off. James Avery charges half if the charm breaks... to replace it. They don't help at all if the charm falls off. They charged me $50. To engrave 4 tiny letters and it took them twice as long as it was suppose to. The also charged me another $20... for the cleaning cloth. I think I'm looking for a new place to buy charms. Lol
8 years ago (25-11-2017)
lupe is AMAZING!! he was the sweetest and even checked to see if my charms could be put on tonight, 45 minutes before closing!! his customer service is exactly what every company needs. he didn’t rush us or make us feel like we were taking up his time. he made our birthdays extra special by making sure we could wear our new presents out of the store. we will definitely be back!!
8 years ago (19-10-2017)
This location is ALWAYS packed, but their customer service diffuses all the short tempered elves! The turnaround time to have your sweet little charms attached to their new home seems to get better every year!
8 years ago (04-12-2017)
Great service, unusual pieces to commemorate anything in your life!
8 years ago (08-01-2018)
I love coming to this location everyone very friendly and helpful!!! Keep doing great job
8 years ago (31-10-2017)
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