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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Hurst today.

Address: 1330 W Pipeline Rd, Hurst, TX 76053, USA
Phone: (817) 284-5476
State: Texas
City: Hurst
Zip Code: 76053


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
Great customer service. They truly room the time to listen and help me find what I was looking for. Process of finding the right ring takes time and they gave me nothing but patience and understanding.
7 years ago (15-05-2018)
I can only give this store 3 stars because most of the employees I've dealt with here are either incredibly pushy, or just ignorant, having to consult the manager for ever single question posed. The exception to this rule is Diego. If this review were about Diego only, it would be 5 stars, hands down. He was friendly, never pushy, and is the gem of this location. I gave him my budget, and he only brought me pieces within it. He thought creatively, and brought multiple pieces to mix and match to ensure we got the look I was going for. Every other person that I spoke with (5 different people) made me feel uncomfortable, trying to push me beyond my budget. "You can always open up a Jared card!" I take my budget very seriously, and don't purchase things on credit to be paid off later. I explained multiple times that it wasn't that I didn't have the money, just that I didn't want to spend beyond what I had planned for. Diego was the only employee, manager or otherwise, that took this to heart. He was amazing! My advice - call and set up an appointment with him before going into the store. One last note - save yourself a headache, and accept a bottle of water or cup of coffee from the first person that asks you if you want one...even if you don't. If you say no, every person working in the store will come by to ask you if they can get you one.
7 years ago (06-02-2018)
Had a great experience at Jared at Northeast Mall in Hurst. Bought a gift for my granddaughter's graduation and they treated us very well. I was impressed by their service and lifetime guarantees and service.
7 years ago (23-05-2018)
Honestly these 5 stars are for Diego alone. He helped me find the perfect band/diamond for my fiance and was flexible in honoring the Winter discount price when I bought it a few days after it ended. Diego was also able to clear up confusion when it came to my wedding band after the assistant manager didn't even try to figure it out the day prior. Not sure why Amy is the assistant manager when she didn't even try to solve our issue. Thank you for your help Diego!
7 years ago (05-02-2018)
The customer service was excellent! I felt welcomed and felt at ease since the staff was vastly knowledgeable and extremely courteous and professional. Now the Point of Service system that Jared still uses is very much outdated to the point where it refused to finalize my pick up at store order and the employee had to cancel my order and refund my money to my card. Unfortunately my bank sends out an alert to both my wife's email and my own. So to say the least this ended up spoiling my surprise gift for her and I will no longer have the element of surprise for her amazing gift. I would have given a five star rating if it weren't for the outdated corporate system and spoiling the surprise. Fortunately enough I was carrying cash with me just in case something like this happened. So good for me.
7 years ago (08-12-2017)
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