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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Hurst today.

Address: 1101 Melbourne Rd Suite 3050, Hurst, TX 76053, USA
Phone: (817) 590-8680
State: Texas
City: Hurst
Zip Code: 76053


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Really appreciated the staff here. I took a chance they may have an odd item I was looking for and though they instantly knew they didn't have it, they asked many questions to help get a detailed idea of what I wanted and suggested multiple places I could look. I have shopped at other Kay stores before and found them trustworthy and knowledgeable, but these people at this location went far beyond what I expected. Will be shopping here in the future should I need any jewelry or cleaning/repair jobs done.
7 years ago (15-12-2017)
I had a terrible experience with Kay and with the manager at this location. They had my ring for 8 weeks and every two weeks they told me it was ready but when I went there was nothing fixed. They added stones and after this, half the ring was darker. I spoke with the manager twice and when I went in again the manager avoided me and looked at me like an angry child. After 8 weeks my ring is better but still not fixed to what it was like before they added the stones. I took my ring but I am very upset and will be taking more steps.
7 years ago (02-11-2017)
Some of the most helpful staff I've experienced. I went in knowing exactly what I wanted to get for my girlfriend at the time. The staff were so friendly and helpful they made it so easy and I got approved for credit which made life easier. They helped me make my proposal so special' and with free cleanings and diamond checks who wouldn't go here? Yes it's expensive but it was worth it!
8 years ago (10-12-2016)
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