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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Fairview Heights today.

Address: 6530 N Illinois St Suite 101, Fairview Heights, IL 62208, USA
Phone: (618) 628-0657
State: Illinois
City: Fairview Heights
Zip Code: 62208


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
My fiance and I visited a couple times before he purchased my engagement ring. Both times we received excellent service from James and Allie. They were very patient while we looked through settings and stones and thoroughly discussed all of our options.
7 years ago (25-12-2017)
I have had multiple bad experiences here after having such great experience to start. My husband and I purchased our wedding rings and my engagement ring here. At the time we got excellent service. Now, I have gone in 3 times to leave completely disappointed. Everyone is rude and treatment seems to be based on appearance only. This last time I was told I couldn't get an item adjusted so I returned it. I tried to find something else and couldn't get anyone to help me with pricing. Clearly I either need to order online or find a new jewelry store. It's sad to say, I even told my husband to not purchase some items he was going to get me after such bad experiences.
7 years ago (03-09-2017)
Great customer service! Greet you with a smile and willing to help and fix what ever they can to make you happy!
8 years ago (14-06-2017)
My experiences with this store has been wonderful each and every time I go in! The associates always go above and beyond, I always find what I look for, and I always walk out of the door with a smile on my face! The first time I came into the store, my fiance and I were going engagement ring shopping. Between the two of us, I think we were in the store for a good two hours, and the associate we worked with was so patient. We have been in numerous times since then for various gifts, and always found exactly what we were looking for with the help of an associate! They are always very knowledgeable. I've also had no problems to bring my ring in for routine cleanings and maintenance. I will definitely continue to be a repeat customer!
9 years ago (10-09-2015)
The selection here is amazing. Honestly, my experience started off rather negative. I was not greeted when I walked in. And after staring at rings for quite some time, and being passed up by 2 employees who never offered to assist me (no they were not assisting anyone else at the time) I was finally approached by the manager Trish. She was friendly. But the real reason I am giving this place 5 stars was the unbelievable customer service I received from an Employee named Josh. I couldn't ask for a better person to help me find the right engagement ring. He was beyond friendly and made me feel comfortable. He made sure that even when he made suggestions he would constantly make sure that it was along the lines of something that I wanted. He never forced anything on me and was very patient with me. He worked with me for about an hour and a half to find the right ring. He seemed to genuinely care. He also told me that he had proposed about a year ago and that he knew how much anxiety can come with it, and that I should not rush and take my time. He is the reason that I will be returning to this store for all my Jewelry needs and is the only person there that I will do business with. Trish as well, but from what I could gather she doesn't necessarily do a lot of selling, she seemed rather busy with paper work so I really appreciated her approaching me. For any of the men out there looking for engagement rings, FIND JOSH!!!! He'll get you the best ring within your budget and keep you laughing the entire time. I am not easily impressed, but Josh was simply exceptional.
10 years ago (05-10-2014)
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