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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers
Address: 2700 W Deyoung St D, Marion, IL 62959, USA
Phone: (618) 997-7710
State: Illinois
City: Marion
Zip Code: 62959


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Expensive. Got jewelry from there and went to another place to have diamond checked.. The diamonds where cracked and busted. The place instantly knew my set was from Kays
8 years ago (31-10-2017)
I have gone to the marion store several times, I even have a credit crd there. However, I will not be returning! I have a necklace and a wedding ring that i take in every 6 months to have them inspected and cleaned. this last time i took my necklace i had had it sent in to have the chainn fixed and upon getting it back the lady just shoved it in a bag and handed it to me. so when i took it out to put it on i notice the whole chain was full of kinks. so not wanting to break it again i walked right back to the lady and asked if she could please help me to straighten it and maybe use her magnifying glass to see it a little better, as the chain is very small. she was very rough at tugging on the chain making the kinks worse and said she couldnt help me that if i had that big of an issue with it i could send it back in. Not even offering to take a better look at it. She then took it and put it in a box handed it to me and said here this is the best i can do. you tell me how putting it in a box fixes the problem? I have been to the padukah KY store and they were much friendlier and instead of having to wait 2 weeks to get back a botched chain from repairs they gave me a brand new one and even offered to replace my old pendant with a new shinier one. from now on i will be driving the extra miles to go to KY! your service was just awful and it is every time i go in.
10 years ago (09-01-2016)
Excellent place!
8 years ago (17-07-2017)
Employees are desperate for people to sign up for their credit card and asked my friends and I to sign up even though we were only walking through.
9 years ago (29-10-2016)
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