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Reviews, get directions and contact details for Jay's Cycles

About

New Jersey's largest single location TREK dealer

Story

Jays Cycles is a third generation bicycle store. We are the oldest family-owned bicycle store in Princeton and central New Jersey. We have over 125 bikes on display and over 500 in stock. Our repair Department is managed by one of the top technicians in the bicycle business. We have a large selection of parts and accessories.(visit our online catalog for just an introduction of what we sell) When it comes to professional service we go the extra mile, at Jays Cycles our staff is not paid on commission, so we can serve you better. We think it's working pretty well. Stop by and experience the difference.

Address: 249 Nassau St, Princeton, NJ 08540, USA
Phone: (609) 924-7233
moc.selcycsyaj@ofni
State: New Jersey
Zip Code: 08540


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: Closed
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews
Justin is very knowledgeable & very helpful. You can see the passion in what he does & it truly shows. Will definitely return to this shop even though I live more than an hour away. I work nearby & it’s very convenient as well. Just glad that I found a bike shop I can trust.
7 years ago (10-01-2018)
Very disappointed last time I went in there. I needed a rear fender for my bike because I was kicking up a lot of dust and rocks into the bike trailer with two of my little ones in it. The young guy helped me find one that fit my bike. It happened to be a used part they had in a big pile of fenders. When we asked the women who seamed to be in charge how much it was she told me she wouldn't sell it to me because it "wasn't for my type of bike". I asked what difference does it make to her what kind of bike I have and she said it was for an electric bike. I asked -so you'll sell the part to someone with an electric bike but not to me? and she answered "yes". One of the other employees accidentally let the truth slip out- he said "how would you feel if you had a $3000 bike and they didn't have spare parts" I guess my $600 bike I bought from them 25 years ago isnt good enough anymore. I had been shopping there for a long time and bought 4 bikes and countless accessories. Jay never treated customers like this. When I was a kid he sent my mom a small refund check after she bought my brother a bike because it went on sale soon after she bought it. He sent her the difference. Thats how you treat customers. I wonder how many of the electric bike customers will be around in 25 years. I wont be back in there.
8 years ago (07-10-2017)
I've bought several bikes from Jay's over the years and have had a great experience every time. Any issues that arise they handle without any hassle. Justin is great to work with.
8 years ago (02-09-2017)
I left my bike outside for the summer and I brought it to Jay's to get an estimate for fixing it. Not only is my bike in better shape now than even when it was new, the costs were very reasonable and it was done a day early! You guys rock! Thanks so much
8 years ago (25-09-2017)
Super nice and extremely helpful! Answered all my questions. A friend recommended I come to Jay's because they have been coming here for years and have always had good experiences. I totally agree. Love this shop!
8 years ago (11-07-2017)
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