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Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Concord.

Address: 484 Sun Valley Mall, Concord, CA 94520, USA
Phone: (925) 687-6000
State: California
City: Concord
Zip Code: 94520


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
I wanted to leave a review specifically because of the service I received from Fred in the men's suits department. I needed to make a complicated exchange and he helped me find the jacket I needed and spent the time to make sure everything was taken care of
7 years ago (07-03-2018)
A Mad House. It was hard finding an employee to ask any question. The lines to check out were slow. Prices were ok, the quality on the other hand was less than expected unless it's a known brand. Overall decent prices, quality varies tremendously and you're on your own.
8 years ago (09-12-2017)
Tried returning a gift with tags and receipt within 30 days and they said they couldn't give me the value of the product. Waited upstairs with unhelpful customer service for 15 mins before they told me to just stand in line downstairs. Now I'm waiting for a manager downstairs with more equally unhelpful representatives. This store is terrible and does not post their return policies which is illegal. Do not shop here.
7 years ago (02-01-2018)
Penneys is a nice clean store and has good selection of quality items they just don't always have what I'm looking for but that being said JCPenney is one of my go to stores
8 years ago (28-11-2017)
I’ve been trying to get ahold of this JCP over the phone for two days and they have yet to even answer their phone. What’s the point of even having one then?
8 years ago (19-12-2017)
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