JCPenney

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Address: 2000 NJ-38 Ste 1000, Cherry Hill, NJ 08002, USA

Phone: (856) 488-0330

Website

State: New Jersey

City: Cherry Hill

Zip Code: 08002

Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Most frustrating experience ever!!!  

I went into a JC Penney store to order a refrigerator, showed the guy the one I wanted and the serial number.  When I received an email detailing the item I was getting I noticed it was not what I had order.

Called them to try and switch the item, they said I had to cancel and replaced the order, which I said I wanted to cancel it then.  I requested a confirmation of my cancellation and was told they didn't do such thing!?! I then asked for a manager to verify the order had been cancelled, and when I spoke with a manager, she said she didn't see where the order had been cancel ~>: (

I kept getting phone calls to confirm the delivery date and time for 3 days, till I called the local store that was doing the delivery and told them I wasn't getting such item, that the order had been cancelled, and I didn't want their guys to make a trip for nothing.  Customer service thank me for  calling them, and she did see there was a request to cancel the order.

It's been a week, and now my card has been charged for the "Protection Warranty" for an item I don't own, and still have a charge pending for an item I never received!!!

Never again am I ordering anything from JC Penney(BTW, this is like the third time I order from them without getting my items, other couple of times I order directly from them online just to be told 2-3 weeks later item was no longer available, reason why I went to a store this time) too bad you can't give them a "no star" at all smh

 8 years ago (26-02-2018)

They have been doing a lot over the past few months to make this store a really nice place to shop for cloths. You can also get appliances here.

 9 years ago (03-12-2017)

My go to store for everyday items. Quality clothing sold at good prices. Easy Mall parking.

 9 years ago (01-11-2017)

Great service great prices couldn't beat it anywhere thanks JCPENNEY and Associates.

 9 years ago (29-11-2017)

It didn't have any good deals that I was interested in it was okay tho

 9 years ago (18-11-2017)

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Reviews, get directions and contact details for JCPenney

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