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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Cincinnati.

Address: 9365 Fields Ertel Rd, Cincinnati, OH 45249, USA
Phone: (513) 697-0333
moc.arohpes@ecivresremotsuc
State: Ohio
City: Cincinnati
Zip Code: 45249


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Great selection. The store was clean minus the family bathroom by the shoe department. I didn't wait long for check out; however, customer service was subpar. Since I don't frequent your store and wouldn't benefit from opening a store credit line, don't lecture me about losing the associated discount.
7 years ago (14-01-2018)
If I could I would give this place no stars! Really bad customer Service! I order some items off line and wanted to return this the same way. I do most of my shopping on line as well at other stores. Like most of us we are busy and find it easier to shop on line then to go into a store! I order these items thinking I could return them the same way. NOPE! They wouldn't let me do so. I can only return them to the store. The thing is that's fine but please let me know this prior to the purchase like others stores do! I never have this issue with other department stores! Let's just say I will no longer be a JCPenny Shopper!
7 years ago (01-11-2017)
I feel this JCP must have good management. Employees seem friendly and happy, they do a good job keeping things organized and they are great at keeping the line moving quickly. It may look long because all the 7 or so cashiers are in the same area but it moves quickly.
7 years ago (09-09-2017)
Place very much of a mess. Cllothes not sized. Many off hangers. Very few people in store but long line for returns and/ or purchases. One women was greeting customers as they came in or left. Had she just tried to straighten end caps a little bit a better impression would be made. I will say my online shopping experience was great. Main reason I was at store for returns
7 years ago (14-08-2017)
Optical center is terrible , they don't have a optician on site , and they cannot get the prescription right , Would advise not to go there !!! Also JCpenney will not help you out with issue with the optical center as they claim its not part of them and they are independent even though they have a big sign saying JCPenney optical
7 years ago (19-02-2018)
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