JCPenney

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Address: 205 W Blackstock Rd Ste 8, Spartanburg, SC 29301, USA

Phone: (864) 574-1741

Website

State: South Carolina

City: Spartanburg

Zip Code: 29301

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:30 – 6:00 PM

Update Info

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Reviews

I ordered a quilt set on Feb. 13 to be delivered to the store.  On Feb 18, I get an email saying they were preparing my order.  On Feb 26, I receive a phone call saying my order had been delivered to the store on Feb 22 and if it wasn't picked up within 10 days, the order would be canceled.  My credit card had already been charged for the order.  On the night of Feb 26, my boyfriend goes to the store to pick up said order.  He gets there and the two employees look over 30 mins and can't find it anywhere. They tell him they'll refund my card (which they did) and that we can reorder it.  I called today and was told the order wasn't actually on the truck, but that I could reorder again.  Ummm...NO THANKS.  First off, why wasn't I notified of WHEN it would be arriving at the store?  That's terrible service to have a truck driven to Spartanburg without the packages. I paid $3 more to order from Target today and have it sent straight to my house.

 7 years ago (27-02-2018)

I got three pairs of identical St. Johns khaki pants to wear to teach on sale.  One of the zippers broke. My family has always had good experiences with the quality of clothes at JCPENNEY so I was surprised, but thought it was a fluke that would be made right. My dad also returned something there once and the staff was friendly, helpful, and exchanged his item with no receipt or tags. My experience tonight was embarrassing. Not only was my item not exchanged but the lady said she could tell they had been washed more than once because the letters were peeling. It's on the waistband so there should be some wear. I told them I had worn them a few times, but very few. I bought them in mid August and they messed up mid September. They were not worn more than once per week. I usually do not post reviews but this was not okay. I do not have a large budget and being down a pair over faulty craftsmanship and poor customer service makes me not want to shop at a store I once respected.

 7 years ago (18-11-2017)

Great shopping prices were great and clerk was very courteous.

 7 years ago (25-09-2017)

Sales lady was great in assisting with ordering the item I wanted for my dad's birthday!

 7 years ago (27-08-2017)

I got a good sale going on here at JCPenney's 80% off

 8 years ago (16-07-2017)

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