The Castle Prom and Bridal - Spartanburg, SC

Reviews, get directions and contact details for The Castle Prom and Bridal - Spartanburg, SC

Address: 1411 W. O. Ezell Boulevard, Spartanburg, SC 29301, USA

Phone: (864) 576-0053

Website

State: South Carolina

Zip Code: 29301

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 1:00 – 5:00 PM

Update Info

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Reviews

My sister's friend found her wedding dress here and recommended me to come here and I found my dress here too! The staff is very friendly and helpful. Haley was the one who helped me every step of the way, I felt very comfortable the second I stepped into the shop. Highly recommend!

 8 years ago (10-11-2017)

We found a amazing dress for under $500 and the staff was great. They made suggestions and really helped my senior find the perfect prom dress

 7 years ago (16-01-2018)

I gave two stars because I actually loved my dress and had a great experience.  However, the part I didn't like was the size of my dress. I'm normally a size 8/10 always have been. Well one of the ladies, I want to say the manager says she measured me at a size 14. I was really hesitant as I had never been a 14 in my life.  I expressed my concerns, to the young lady and she assured me that the dress by the designer were cut really small. So I ordered the size 14, I got the dress back and the dress can fit me and another person in it.  I have taken it to two places and they both cant believe I measured out to a 14.  The thing Is I think the consultant knew I wasn't a 14 but thought the dress was cut extremely small. I think the dresses by the designer are true to size. Perhaps their is a lack of knowledge on the dresses/sizes. The expenses are unbelievable getting my dress to my original size.

 8 years ago (01-08-2017)

Very bad first experience. Getting married and the employee I believe her name was Natalie or something similar to that was extreme rude. I'm getting married next year and because I was not getting married "tomorrow " she assumed I was just looking when actually I am from out of town and was in town only a week and was purchasing early. Well she pulled styles since I never tried on dresses before I had no idea what I might like. The ones she pulled I didn't like and she was talking about me to the co workers and I over heard her. Called to complain and even the manager apologized then she said I still have "time" and don't have to do such a big purchase right now. It seemed they were trying to talk me OUT of buying more than talk me in??? The most bizarre experience ever. So I left and went to David bridal where I had a great experience and found my dress! And purchased it so The Castle you just lost a sale and any future business I will give you. && To add I am in town because all my family is here. I drove 7 hours from Virginia just for this experience! And the girl found out I was from Virginia from my mother yet she still did not treat this as a buying experience. She gave me NO information on purchasing the dress. She just gave me a card. I actually found a dress I wanted but the experience was terrible!!!! I can not believe it. I will not recommend this place but David bridal down the street from them is phenomenal! They actually told me it was SMART to buy early and get that part out the way. Beyond disappointed and talk about the worst experience as a first time bride. Unbelievable!

 8 years ago (12-04-2017)

The Castle has been my go to for formal wear for years. I have purchased several prom gowns and formal dresses from the wonderful girls at the castle. I recently bought a bridesmaid dress for a upcoming wedding and my experience was AMAZING!!!! The girls at the castle are so nice and helpful. If you are looking for personal attention and a great shopping experience this is the place for you. I will continue to recommend this store to all of my friends and family.

 8 years ago (20-04-2017)

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The Castle Prom and Bridal - Spartanburg, SC

Reviews, get directions and contact details for The Castle Prom and Bridal - Spartanburg, SC

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