JCPenney

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Address: 90 W County Center, Des Peres, MO 63131, USA

Phone: (314) 965-9100

Website

State: Missouri

City: Des Peres

Zip Code: 63131

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I like the mall! However, the Jc Penny’s customer service at this particular location is horrible. I called multiple times before arriving to ask a question, no one answered. So I had to physically go up there. They had a waiting line because of the lack of staff. I had to make an return to the jewelry department. I’m guessing the shift manager was there, he had an attitude for whatever reason. He didn’t necessarily say anything bad but his tone and sarcasm really rubbed me the wrong way! Then as he was walking away he had a lot of bad things to say to a co-worker. Let’s just say this...because of the customer service I immediately called the credit services and canceled my jc penny’s credit card. I have no plans shopping there ever again. I’m not exaggerating, if you look at the other reviews, they will tell you the same thing about this locations customer service. I wish I would have known before going through all of this. Again, the mall in it’s self is pretty decent! FYI! Don’t buy jewelry from jc penny’s. They are overpriced for no reason.

 7 years ago (05-03-2018)

Still one of my favorite stores.  I Hope they stay around for years to come.   I still miss their giant Christmas catalog.

 7 years ago (11-12-2017)

Called 6 times in a row at 330 on a wednesday afternoon looking for a product....no one answered the phone.

 7 years ago (27-12-2017)

Only 2 places to check out on the lower level which then caused LONG lines. It was hot on the store, as if the air was not on or working.

 7 years ago (23-09-2017)

Horrible customer service tonight.  Cashier did not want to help us.

 7 years ago (08-12-2017)

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Reviews, get directions and contact details for JCPenney

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