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Jean Paul Spa & Salons

  1. New York
  2. Albany Spa

Reviews, get directions and contact details for Jean Paul Spa & Salons

Jean Paul Spa & Salons

About

Jean Paul Spa and Salon have built a team that values the importance of each of its members, and created an atmosphere where our guests will enjoy excellent customer service, peace of mind and relaxation of body. Thanks to our team’s continuing educatio

Address: 1475 Western Ave, Albany, NY 12203, USA
Phone: (518) 482-2121
State: New York
City: Albany
Zip Code: 12203


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info
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Reviews
As I was getting ready for a rehearsal dinner last weekend my power went out. I called Jean Paul and made an appointment to have my hair curled. I also needed my eye brows done because they were a hot mess. When I got there I was greeted by Siobhan who explained that she would be working with Stephanie. We started with my eyebrows. I have weird eyebrows and Stephanie made it clear that she couldn’t shape them but she could clean them up. I’ve gotten my eyebrows done plenty of times in my life and the fact they don’t grow past a certain point has never stopped anyone from being able to shape them and make them look nice. The woman who did my make up for the wedding the next day ended up waxing them again and didn’t believe me when I said I had them done the day before. I paid $18 to have them waxed for nothing because Stephanie did such a horrible job. Then came my hair; Siobhan was the one who curled my hair. I could go on and on about how wonderful she is and if I could give her five stars I would. She was sweet, caring, and extremely helpful when I explained my hair was thinning. She even gave me tips for making my hair healthier. However, she didn’t get to finish curling/styling my hair because Stephanie came back after 30 minutes and decided she was going to finish the rest. My hair looked SO bad when I left the salon I was actually embarrassed. I paid $58 for my eyebrows and hair and it was a complete waste of money. When I got home my boyfriend said, “I thought that you went to get your hair done.” I ended up showering because I didn’t want to be seen in public with my hair looking the way it did. I’ve showed several people the picture of my hair since and their responses have all been the same, “You paid for this?” I want to believe Stephanie was having an off day because if she treats the rest of her clients the way she treated me, she probably wouldn’t have a job or a client list. She was very standoffish and made me feel like an inconvenience for being there. Stephanie did not smile once or seem to care when I explained my concerns of my hair thinning. She was no help at all and she had no problem sending me on my way with my hair looking terrible.
8 years ago (12-10-2017)
I went in for high lights and low lights (I'm blonde). I left there almost crying after their Senior Stylist turned almost my whole head black. I went in with a picture of what I wanted and all I wanted to change from the picture was go a little darker with my lowlights this time but keep everything else the same. When I told her I didn't like it and I asked that she put more high lights in it she yelled at me. She stood there yelling at me and all of the other hairstylist and guest were just looking over. I asked that we fixed it because I can't see any high lights all I see is black hair all over even the high lights she put in was a darker shade then my original blonde. She stood there yelling "this happens all the time when ever I do a blondes hair. You want to go darker, but then you don't like it". She didn't end up fixing it and I ended up paying $180. I have never been so disrespected and so humiliated in my life! I went to another salon right after and they fixed me all up.....for another $150.
7 years ago (14-03-2018)
For anything related to haircut, hair removal service - If possible, I would give them negative stars! They are very rude, arrogant. They charge you like crazy and act as if they are doing the service in free- with so much attitude. If the price is high and service is good, I would have given you points for that, but you guys tend to attract negative points throughout. Only decent service is Massage by Sarah. That's the only decent service I have got here.
8 years ago (22-08-2017)
I randomly made an appointment at the Stuyvesant Plaza location; when I arrived a few minutes late the stylist refused to see me, stating I was 10 mins late. This was not true, but by the time the receptionist found the "Jr. Stylist" ten minutes had past. All of my other appointments have went very well except for this time, hence the extra star.
8 years ago (14-01-2018)
Several of my older adults acquaintences had their hair done here They had the exact same cut which could only be dubbed as old lady hair. They also paid a fortune
8 years ago (25-07-2017)
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