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Reviews, get directions and contact details for Jefferson Memorial Hospital

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Jefferson Medical Center is part of University Healthcare, a not-for-profit healthcare delivery system for the Eastern Panhandle.

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Jefferson Medical Center is part of University Healthcare, a not-for-profit healthcare delivery system for the Eastern Panhandle, including Jefferson Medical Center in Ranson and Berkeley Medical Center in Martinsburg.

For more information and updates, please visit and like our official facebook page at WV University Healthcare.

Address: 300 S Preston St, Ranson, WV 25438, USA
Phone: (304) 728-1600
State: West Virginia
City: Ranson
Zip Code: 25438


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Reviews
I have been a resident of the Jefferson community for two decades. On many occasions I’ve had to use this facility due to urgent crisises. I have 3 children, and I myself have a very unique and serious autoimmune disease that attacks my organs & nervous system! I am a regular patient of Johns Hopkins and survived several comas. I’m explaining this to give context to my latest horrific experience! The “physicians” which I believe are actually residents, with exception of one outstanding man who conducted himself completely opposite of the rest and was 3 times as busy, were dismissive, arrogant, and counterproductive! (Maybe I should say the leader of these residents fit that description and the rest were kind of just all standing there like students do... the “leader being the man of smaller stature and glasses .. I’m sure you know whom I’m referring to!) I have had decades of experience with my illness and how to prevent episodes from leading into pulmonary arrest and coma! I was very verbal with this fact to ensure my proper treatment! Yet, these resident physicians literally lied, stopping my iv medication & ( Solu-Medrol) / saline solution!!! This is the printed treatment on my medical alert bracelet but they KNEW BETTER!!!! I had begun to improve with the treatment, but as soon as improvement started, I immediately began to worsen again... and got worse than when I came in!! I had to threaten to check myself out, and question the nurses as to my medicines .. finally I learned YES THEY CUT MY MEDICATION INTO ALMOST NOTHING!!!! All so they could say they were giving saline but it was maybe a bag change per day... and the steroids were no longer dispened! My Hopkins doc was PISSED! I was beside myself! They were paying with my LIFE, and for WHAT??? Why??? Lying!!! So the one physician returned and FIXED THE MEDICATION ISSUE!!! I again IMPROVED DRAMATICALLY! He comes back to check in with me, I’m doing great (I was in the ICU by the way on 6 Ltrs of O2) we even move me down to one ward under the ICU because I’m improving!!! Then the RESIDENTS returned, and what did they do??? THE SAME EXACT THING!!!! I WITHIN HOURS STARTED GASPING FOR AIR! I NEEDED THE OXYGEN CRANKED BACK UP! I NO LONGER COULD GET MOVEMENT IN MY CHEST! I STARTED GETTING WORSE AGAIN! I COULDNT UNDERSTAND WHY THIS WAS HAPPENING??? Then I had the new nurse REVIEW the medicine dispensed and how much.. and guess what? THATS RIGHT, THEY DID IT AGAIN!!!! Except this time it was antibiotics and the iv saline they stopped as well as the steroids!!!! Why was I even THERE! So I had enough! MY HUSBAND WAS PISSED, I WAS UPSET, and the resident “head” comes into my room. He is condescending, and repeatedly says how “you women are emotional and hysterical! Stop being hysterical!” Are you serious? HE TRIED TO KILL ME NOT ONCE BUT TWICE AND ME SAYING IVE HAD ENOUGH IS HYSTERICAL? Now mind you, I can’t be loud, or move much because I can’t breathe! So, Misogyny at its finest! Wow! Great job Jefferson! My FEMALE DOCTOR AT HOPKINS WAS DISGUSTED! THE NURSE WENT AND GOT THE PHYSICIAN WHO HAD BEEN TREATING ME! She didn’t say a word just went and got him as I was packing my stuff and grabbing my portable oxygen tank so I wouldn’t be killed! (FYI, THE NURSES WERE ALL MAGNIFICENT KNOWLEDGEABLE, CARING AND FRIENDLY! UNLIKE THE RESIDENTS WHO SHOULD BE GOING THE EXTRA MILE TO HAVE BEDSIDE MANNERS!) My son is studying medicine and I’m a retired medical professional! So in conclusion, your nursing staff is your backbone! (I of course brought them a huge basket of gifts thanking them for their kindness and hard work! I also made absolutely clear that the resident physicians that assisted me, were not to help themselves! No way!) I understand this is a “learning facility” but come on! This was really bad! I’ve also launched a series of complaints against an physician in your ER that you refused to address! You rather attempt to make excuses to cover his inappropriate behaviors and inadequacy‘s then have appropriate patient care! He was monstrous to my 11 yr old Patients BEWARE!
7 years ago (06-03-2018)
I don't like this hospital I go with my kid he doesn't feel good. His fever is on 102.4 and I wait for one hours and a half just for someone to come and we had to wait 40 minute for triage this hospital needs to do better.
7 years ago (28-11-2017)
Having worked in a community hospital for several years, I have a legitimate basis for comparison. My significant other, partner in life, was recently admitted to Jefferson Hospital. He ended up having an emergency appendectomy. Being new to the area, we chose a hospital that was conveniently located to our home. I can not say enough about the wonderful experience he had as a patient, and I had as a family member and caregiver. Dr. Harris is a patient, kind and talented surgeon. He was a very comforting presence during a very stressful time. Everyone, from the emergency room staff, to the RN's, aides, and housekeeping staff, did everything they could to ensure that our needs were met. I would highly recommend this Hospital, Dr. Harris and the medical team at Jefferson Hospital for anyone who needs medical care.
7 years ago (16-09-2017)
My wife came in twice into the ER and was released twice, mind you she is pregnant and high risk to be sent home. Ended up at Winchester Memorial 4 days later where she spend 6 days due to breathing issues. They first time they said if it got worse come back, she did and said it was just the baby pushing up on the diagram. She has asthma, anxiety, and the baby pushing up on the diagram. Back in September WVU urgent care misdiagnosed her, again while pregnant saying she had diverticulitis. Took her to Winchester to find out her appendix were getting ready to burst, and 4 more hours they would had.
7 years ago (22-01-2018)
They fixed both of my complaints. The reason for four stars is that my experience was really slow once I was checked in. Advocate for yourself By the way, friendly staff.
7 years ago (02-01-2018)
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