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Valley Health Urgent Care

  1. West Virginia
  2. Ranson Health

Reviews, get directions and contact details for Valley Health Urgent Care

Address: 100 Oak Lee Dr, Ranson, WV 25438, USA
Phone: (304) 930-0001
State: West Virginia
Zip Code: 25438


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Two hour wait and was never seen. Simply needed an antibiotic script for a tooth. Finally left and was able to get my co-pay back. It is a holiday weekend so unless there was a call-in, shame on the manager for skeletal staffing. Staff were trying to stuff their face between patients as they didn’t even have time to sit down and grab a proper lunch.
7 years ago (31-12-2017)
Went here with my two year old because it was the only place open , with a temp of 101.7 , congestion and wheezing. Walked out with a prescription of amoxicillin and no clear diagnoses of what what was going on. Not even anything for the wheezing, took him the next day to our normal urgent care got a diagnosis of pneumonia. Will not be returning. Very displeased and upset. My baby was very sick and they couldn't even give me any answers. Jefferson Urgent care is the place to go!
7 years ago (22-11-2017)
Very unfortunate and potentially life-threatening experience. I went in with a muscle spasm; I had borderline hypertension at check-in and asked to have it checked again. (It wasn’t.) I shared a very detailed history of my symptoms and medications with the nurse. The nurse inputted this information, and when the physicians assistant came in to greet me, he had no understanding of what my needs were. I had to advocate for a chest x-ray to check the ribs (where the spasm occurred). The PA prescribed me three medications. As I was about to leave, I asked him if any of these interacted with my current medications. Two of the medicines he was about to prescribe me posed serious side effects when mixed with my current medication. He renigged on the scripts. I completed a phone survey about my experience, and after asking to speak with a manager, I was contacted very quickly by the customer service rep at the office. He said this was a very serious situation indeed. He explained there would be a round table meeting with the whole staff to discuss what went wrong, and that I would be contacted In 1-2 days. It’s been two weeks, and not a word from Urgent Care in Ranson. Also: they share the EPIC data base of patient information with all local hospitals, pharmacies, Urgent Care, etc. They already know ALL of your medications and procedures. What happened to HIPPA? If you know all the medications I’m on, why try to prescribe me something that could have life-threatening side effects? No thanks.
7 years ago (08-11-2017)
Excellent service. Being able to set an appointment online is really convenient
7 years ago (27-10-2017)
Took my two boys in this am front staff very friendly and the nurse very patient with my four year old that fought to get a strep test done. Doctor was patient with my boys as well! Very pleased with the care services the provided!
7 years ago (05-09-2017)
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