Jerzes Sports Bar - Grill & Keno

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Address: 501 Olson Dr #100, Papillion, NE 68046, USA

Phone: (402) 934-4394

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State: Nebraska

Zip Code: 68046

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Reviews

I recently visited Jerzes Sports Bar and Grill while visiting Omaha for work.  Not only did I enjoy the Tuesday night steak special but I was also in awe by the customer service that I received during my visit.  From the moment that I walked in, I was kindly greeted by the staff.  I was very pleased by the staff and management on how they handled our visit.  They made us feel as if we were the only clients in the restaurant at the time. The environment was perfect for my coworkers and I.  We will definitely be coming back next time we are in the area!

 9 years ago (08-08-2017)

Waitress service is a hit or miss. Be careful on Monday wing night twice I have got wings that were under cooked and had to send them back. But the ladies behind the keno counter are great.

 9 years ago (26-09-2017)

If I could've had zero stars I would:
1st & last time at your establishment.

- Disappointed to see 1 person, assuming he was the host, not attentive to people waiting to be seated.  Wearing a wet table rag on his shoulder all throughout our dinner.  Totally gross to see 2 wet shoulders.
- There were empty, but dirty tables that weren't being cleaned to seat customers.  Said host was the only person seen cleaning tables with no urgency what so ever.  Again, keeping that wet table rag over his shoulder,  Again- GROSS!
- Said host was also handeling tickets for waitresses.  Why?  Are they not trained?
- After being seated it took about 10 minutes for the waitress to come with menus, and the excuse that there wasn't enough menus for the 3 people at our table.  We ordered drinks right away, which took 15 minutes to get.  Excuse from the waitress that the bartender was backed up, all the while there were 2 men behind the bar and noticeably 1 was more interested in talking to customers than helping out his fellow bartender.
- After finally ordering (715pm), several other action/poor management skills were witnessed.
- Why does a food runner bring salads to a table without dressing, saying your waitress will be back with your dressing?  Very inefficient!
- Same food running continued to deliver salads to other tables without dressing and waitresses follow a few minutes later.
- During our 90 minutes there, only witnessed 1 food runner.  Seen very few waitresses delivering food- and they are expecting tips?  For just taking my drink & food order?
- A table next to us received their beers.  When another table ordered their food before they did, the man was visibly mad.  Got up to speak to the host, again with the wet table rag on his shoulder.  Not sure what was said, but host was less than helpful, shrugged his shoulders and the man, with his family stormed out.
-Our dinners arrived 25 minutes after ordering- way too long to wait.

Your establishment needs RESTAURANT RESCUE!

      
      
      
 9 years ago (07-10-2017)

A fun place to gather with friends or family and either watch sports, play some Keno and have some well priced drinks. I went for taco night which is probably the best deal in town. $2 beers and $1 tacos, I mean come on! It doesn't get any sweet than that. The service was speedy and our waitress checked in frequently. I recommend the fried taco above all others.

 9 years ago (14-06-2017)

I came into the bar July 21st, 2017 @ 9:30. It wasn't very busy. The bar tender Adam takes my order....a Bud Light and a pizza. An hour later, I'm still waiting for the pizza with my empty Bud Light. Adam disappears for no joke 20 mins or more.  One of the girls sees my empty beer and overhears me and two other customers asking where the bartender went. I tell her I had been waiting an hour for a pizza. Turns out he never put it in.  

If you own this place or are a manager, you need to read this part. I watched this kid (Adam the bartender) climb both feet up on the cooler and stand on the drawer three different times grabbing liquor bottles from above. Evidently he does realize that those cooler cost a couple thousand a piece. If I owed this place, he would probably be fired.

 9 years ago (22-07-2017)

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Jerzes Sports Bar - Grill & Keno

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