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Reviews, get directions and contact details for Jimmy John's

Jimmy John's
"Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up."
Address: 785 Oak Grove Rd Ste G1 , Concord 94518, CA, US
Phone: (925) 270-3681
State: CA
City: Concord
Zip Code: 94518


Opening Hours

Monday: 10:30-19:00
Tuesday: 10:30-19:00
Wednesday: 10:30-19:00
Thursday: 10:30-19:00
Friday: 10:30-19:00
Saturday: 10:30-19:00
Sunday: 10:30-19:00


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Reviews
First, most of the workers here are rude and weird. Specifically, the girl who stared at me like she fought me in high school or something. I politely stated I wanted the Turkey Tom. Destiny blandly asked if I wanted everything on it? & I’m used to other locations informing me of what everything John’s way is she didn’t, so I said no and said “ I want Tomato, mayo, mustard, and provolone cheese.” She said so you want lettuce, etc etc. I said no lettuce and asked for my receipt. “ you’ll get it with your sandwich.” Ok. I wait and overhear her and her coworkers saying something about “people that order turkey toms….” Get my sandwich and of course it’s wrong, lettuce and no cheese, because their attitudes overshadow simple listening skills and kindness. It’s not that hard
The sandwich was good! But the service was terrible! Not professional at all. I love to eat sandwiches with ketchup and mustard! So I asked the cashier if they had, and she said: "Maybe you can find in the Mona's Burgers!" I never thought that one day I would listen to something like this from a restaurant that you spent $26 dollars in sandwiches and be asked to go to another restaurant to take ketchup and mustard... When will the manager of this place give attention to all those reviews complaining about this bad service? Maybe when turn 1 start on Google Maps.... it's sad because the place is nice, the food is good... I ended up taking my sandwich home and using my own ketchup and mustard! Thank you for your cashier who could be professional and educated and say, "No, we don't have"
Good service up front and sandwich was ready quickly, but the bread was tasteless, ingredients were skimpy, and the mayo and dressing were practically non-existent. I asked for extra dressing to try and give it some flavor, but it really didn't help. Very disappointing. We'll keep going to Sourdough & Company or Sweet Affair Bakery where the quality is always good...
Lovely staff, great sandwiches. I am vegetarian and I loved the veggie sandwich and my fiance got the Turkey Tom. It was our first time trying Jimmy John's and we will be back.Food: 5/5
This is my go to spot for sandwiches, never had any issues with staff or my orders. My last order was for two catering boxes of 30-pieces, all sandwiches came out perfect.Food: 5/5
I love Jimmy John's! Brings back memories of my college days. Very friendly staff and delicious sandwiches! The bread is baked fresh daily. They also keep the place very cleanFood: 5/5
I was having a difficult time trying to place an order since that the music was too loud. I could't understand what the cashier was saying to me and I felt rushed to put my order in even though there was only 1 other customer present who had already ordered. When my sandwich was ready it was tossed in the counter without being called.. so I asked if it was my order. I asked for my cup and they told me it's at the register as if I worked there. I thought I was paying for a service? Order was still made incorrect and I ended up finding a hair in my sandwich after 2nd bite. I ended up throwing it away. A waste of $16. I will make sure to let everyone know not to waste their time or money at this establishment. DISAPPOINTED!!!
It's jimmy johns. The food is predictable and delicious. However this locations service is horrible and slooooooow. There were people standing around on their cell phones...so the person who took the order made the sandwich and took forever. It's going to be a sad world if this is the work ethic of the future. Truly disappointed.
On 3 separate occasions, with different staff and managers there, I have ordered a sandwich ahead of time only to arrive and have them tell me that they were out of bread. Out of bread at a sandwich shop, really? This seems to be a recurring problem. On the third time, the manager said it would be ready in 15 minutes and that they would give me a gift card as an apology. I come back 22 minutes later, and she lied and said "no I said 25-30 minutes." After waiting even longer, when I finally got the order, there was no gift card, and the order was wrong. That was the last time I went to this location.
The service from the two employees working was horrible. They were clearly irritated by our business and made us feel uncomfortable the entire time inside.Service: 1/5
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