JM Design Build

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Address: 203 E Royalton Rd #104, Broadview Heights, OH 44147, USA

Phone: (440) 838-4686

Website

State: Ohio

Zip Code: 44147

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Reviews

I was referred to JM design by a family friend and was beyond pleased with the everything I had done. My boyfriend and I recently bought our first home and the inside really needed updating. We contacted JM to remodel our kitchen and they came right out to give us a quote (a quote that was much more realistic than quotes we received from other businesses). As first time home buyers, we wanted to choose a company that could figure out a way to incorporate all of our wants without some insane cost. JM did just that. The process of picking things out (backsplash, countertops, grout, appliances, cabinets and pulls) was fun and easy. We moved right along, they came into our home as promised, worked with our schedules and were completely honest about the timeline to get everything done. Everything they did to our home was truly outstanding. They completely made our home livable (and the re-sale value of our home has now gone up thanks to their work). My only regret is not contacting them to do other things in our home prior to the kitchen remodel. Thanks JM Design!

 8 years ago (25-05-2017)

Horrible experience. Jerry, the owner, was very disrespectful and promised things that he didnt do. He was finishing our basement and took double the time he promised he would take. All he cared about was the money and he even haf fights with his sub contractors so that delayed things even more. The final job was below average and we have problems with things as simple as the paint job he did and leveling of our counter tops. DO NOT HIRE THIS GUY. CHECK HIS BBB RATING AND THAT SAYS IT ALL! Let me add to the review since this business replied. Jerry who they say retired was presenting himself as the owner of JM Design although he did act like he was retired when he used to ignore phone calls, ignore promises he made and not show up to check his work. Please check BBB this company isn't even BBB accredited. If Jerry was really retired when we had our work done how would I know of a Jerry? Very unprofessional attitudes and work.

 8 years ago (31-05-2017)

JM Design Build far exceeded our expectations with the entire process. While vetting several builders in the Cleveland area, JM shot up to the top of our list for a couple of reasons.

My brother-in-law used JM to do a remodel of their kitchen/dining room, and I was very impressed with the quality of their work. I was also impressed by how responsive and courteous they were with their replies. You'll be shocked at how prompt the responses are.

I don't like to bother people on the weekend, but that didn't stop JM from providing me details and info during the weekends, when I wasn't expecting it. We were very happy how accessible Kevin the owner was during the entire process.

They were very easy to communicate with and treated us with patience as we went back and forth with questions regarding the scope of the project, and trying to fit within our budget.

We determined JM Design was our builder of choice because:

1.       They were very responsive, courteous, and up front with all the information we were looking for

2.       The quality of their work was easy to see with pictures from their website, and seeing the work they provided for a family member

3.       Their price was fair compared to other quotes we received (Not the cheapest, but we’ve made the mistake with going with the cheapest too many times).

4.       We had a very unique and challenging design in our minds. Rather than suggesting less complicated or easier designs, JM loved the idea, and confident they could make it a reality

5.       They invested the time to respond to dozens of email/text questions/concerns and made several trips to our home to help us discover the best plan for the budget we had

Once we signed the contract and started the build, I was surprised that JM Design Build continued to treat us like they were earning our business, as other contractors we've used didn't seem to be as pleasant once they secured the business.

As each working day would end, JM's team would clean up the job site, leaving it secure, and removing any hazards, which allowed my family to continue using the back yard, and my dog to run around without the threat of stepping in anything that could hurt him.

These guys were very flexible during the build as we wanted to make last second minor changes, Kevin the owner worked with us to provide multiple options, and worked with us to provide multiple drawings of the project so we can get it right.

JM was very diligent while working with our city to follow very specific building codes, and inspections.

We cannot say enough about the building team. It didn’t take long for the experience and expertise of their carpenter Neil to show, as the small details of the project were very impressive. Our neighbor went out of her way to tell me how she was impressed with how detail oriented the build team was. She said, “I knew you were going to get a quality product because how detailed everyone was being.” Kevin the owner pointed out a couple of things that he thought weren’t perfect and that we didn’t even notice, and they would fix.

My wife and I are extremely happy with the final product. We were expecting the worst based on our previous experience with multiple builders, but we ended up with the best. JM Design Build finished our project on time, and never once came to my wife and I asking for more money than we agreed on. In fact I know they had to make additional fixes they weren’t planning on, because of mistakes or poor work done by the previous builder of the deck.

JM Design Build IS THE FIRST builder/contractor that my wife are happy to refer.

 9 years ago (18-10-2016)

I cannot recommend Jerry and the JM Design Build Team highly enough and look forward to working with them again on future projects.

Project: Basement remodel (wet bar, theater, fireplace, full bath). We contracted JM to design and build out a finished basement for our family of five.

After discussing our project with several contractors we were close to selecting one before meeting Jerry at JM. He was immediately able to offer thoughtful suggestions on how to better use the space and provided a fair and sufficiently detailed quote.

TRUST: A project like this requires you to trust your home to 'strangers' for months and this was not an issue at all. The JM team did a good job communicating when and who would be at our house on particular days and were flexible when needed. The employees I worked with were professional and courteous.

FLEXIBILITY: While we went into the project with a plan some changes were inevitable to make the project turn out right. JM was extremely reasonable with some of these changes along the way and in several cases pro-actively made no, or low cost suggested changes to improve the project. In the case of our bar, the team framed out the entire space per our design so my wife and I could see it and make adjustments before finalizing. This really helped put the space in perspective and allowed us to improve the design. Jerry and the team were extremely flexible with design choices (counters, colors, fixtures, etc.) and the outside supply firms they recommended were easy to work with and had a good selection.  

QUALITY: We couldn't be happier with the quality of the workmanship. The drywall work was outstanding and in several cases, the JM team pointed out and subsequently fixed minor quality issues that I overlooked. 

VALUE: We finished the basement so our family (read: kids!) could enjoy it, but I was also hoping some of the investment we made would be reflected in the resale value of  our home. We refinanced after the project and received a substantially higher appraisal than we did ~2yrs ago, mostly covering the cost of the project. 

I didn't know JM before selecting them for this project and stand to gain nothing from posting this review, I just want to share what a great job they did for our family.

 9 years ago (25-08-2016)

We hired JMDB to finish a large portion of our basement, including putting up 2x4-drywall partitions & doors, installing a bath room, installing light fixtures, wood casings & trim, paint, and flooring, as well as some misc work in other parts of our home.  They were efficient, professional, and polite.  They were accommodating when we requested changes to the scope, and we feel they priced the overall job fairly.  We'd recommend their services.  We are very happy with the renovation.

 9 years ago (22-07-2016)

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