Journeys

Reviews, get directions and contact details for Journeys

Address: 12300 Jefferson Ave #820, Newport News, VA 23602, USA

Phone: (757) 930-1579

Website

State: Virginia

City: Newport News

Zip Code: 23602

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I arrived at this store this afternoon determined to buy at least two pair of shoes. Thirty minutes later with three pair of shoes, and a pack of shocks on the checkout counter, I stormed out. I have visited this store many times before and never had an experience like this one. The associates there were eager to make a sale as usual, I know the deal so I don't mind. This one associate in particular though decided to put extra merchandise in my pile of stuff, and was extremely offended when I didn't want to purchase the things he had picked out. He began trying to insult my intelligence and make a scene. I politely declined several times, even as another associate gave me another speech about the product I clearly didn't want. I continued shopping for my pair of socks when he followed me and picked out two packs of 5 pairs of socks for me to buy and put those with my things at the checkout. I told him I really did not want the socks he picked because I didn't like them. This is when he really started grilling me about exactly why didn't I like them, and where else did I plan on getting socks besides Journeys. I remained calm and polite through the whole situation, even when he got loud for the whole store to hear and when he mumbled under his breath. I finally had taken enough of the harassment and walked out. I feel bad for the other associate who was helping me, but I don't feel bad about keeping my money. 

 8 years ago (02-04-2017)

New store at Patrick Henry mall

 8 years ago (12-12-2017)

Nice employees, great selection of shoes, I'll definitely come again.

 10 years ago (22-06-2015)

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