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Journeys

  1. Galleria
  2. Roseville Shoe Store

Reviews, get directions and contact details for Journeys

Address: 1151 Galleria Blvd, Roseville, CA 95678, USA
Phone: (916) 788-2997
State: California
Zip Code: 95678


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Reviews
Bought a pair of shoes here over the weekend, they were a bit small but still were capable of wearing. Came back three days later after giving more thought into it and ordering a different size online, the guy REMEMBERED me and even asked about the shoes I was returning. In the beginning process of trying to return a different associate of there's helped me and asked for my name, email and phone number. Then asked for the receipt and said I got it emailed.... to find out I NEVER got the email of my receipt (searched for it and looked in my spam file). They weren't able to pull up my purchase or use my debt card to find the transaction, pretty much i was stuck with a pair of shoes that I had already gotten a size that fit me better. I've worked at many retail places and other areas in which customers are important and this experience made this company lose a customer. Do not ever get your receipt emailed because you won't get it, and if you're thinking of returning something here don't waste your time. If you're looking to purchase something go for it because they'll do whatever they can to help you but that's the only time they'll ever be helpful.
7 years ago (09-08-2017)
Great service. They had what we came in for, and she was hot!!
12 years ago (08-04-2013)
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