Julian Autobody & Frame Shop

Reviews, get directions and contact details for Julian Autobody & Frame Shop

Address: 1702 S Jefferson Ave, Cookeville, TN 38506, USA

Phone: (931) 372-0102

State: Tennessee

Zip Code: 38506

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Reviews

If I ever have another car accident (knock on wood) I would never take it to another place but here. Jillian was the nicest person I’ve probably ever met in Cookeville. He has had the car for a while ,but I have no doubt that he and his team are working very hard and making sure it’s right. Thanks for being a good person.

 9 years ago (06-11-2017)

ZERO STARS. Matt Julian, who was doing my estimate, was rude and insulting to me. My car was there over 48 hrs and they had barely started my estimate until I came in to see about it. After waiting 10 minutes to speak to him (he was on the phone), he then got on the phone getting prices on parts for my estimate. Then he answered another call and complained to that person that he had to move my estimate to the front of the line because I was in the office waiting. This was while I stood in front of him. I understand now that there was a family issue that had others out of the office, but we all have our own issues. Had he explained when i called that it would be another day or two I would have understood.  He's very rude for someone wanting my business, especially when I drove past 5 other body shops to get to his place. I went there because it's a family owned business and my insurance works with them often. Luckily, Cookeville Collision Center is just down the street and they were VERY happy for my business. One of their guys came with me to retreive my car from Julian's. AFTER I picked up my car, Matt called my husband with the estimate but no apologies. I won't go back to Julian's since they clearly don't value me as a customer.

 9 years ago (25-10-2017)

After my new truck was rear ended and received approximately $2k in damages, Julian's was able to work with my insurance company directly, and quickly make the necessary repairs. They were on time and on par with their estimate! My truck is perfect again and I couldn't be happier with all the help I got from Julian's. Thank you all so much, you did a great job! Keep it up...

 10 years ago (24-05-2017)

Extremely pleased with our experience here!

 9 years ago (22-09-2017)

Great work

 9 years ago (01-11-2017)

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Julian Autobody & Frame Shop

Reviews, get directions and contact details for Julian Autobody & Frame Shop

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