Kansas City CARE Clinic

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Address: 3515 Broadway Blvd, Kansas City, MO 64111, USA

Phone: (816) 753-5144

Website

State: Missouri

City: Kansas City

Zip Code: 64111

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

The doctors and nurses are always very helpful. The front desk staff... not so much. Very rude, dismissive, condescending. Not pleasant to check in here.

Also, watch your billing amounts. Every time I go, they send me a bill for what my insurance has already paid and claim they never received it. Once I call my insurance company and have them send over a copy of the explanation of benefits, magically they find the money. Very sketchy. The billing office has even told me my insurance paid them, then took the money back so it was my responsibility. Got my insurance on the phone, had them talk to them, amazingly they found an error in their system. Double check everything they charge you, otherwise you will get screwed.

 7 years ago (13-11-2017)

So unresponsive and not there when you need them. I spent months contacting them for prescription refills, but they never responded to my requests. I even went personally to the clinic and they were of no help —“we will get back to you,” they said. So, I gave up, and had to rely on an old doctor from out of state. That’s a very irresponsible thing for them to do... Not going back there ever again.

 7 years ago (07-02-2018)

I was never able to even make an appointment here. I spent a whole day on the phone waiting for someone to answer. I was continually sent back to the main menu and had to go through it again numerous times for no one to ever answer. At one point I had cycled through the main menu and was waiting on hold so long they just hung up on me. I tried pressing 4 to speak to a person and had the same thing happen. After a full day of calling this place I never spoke to a single person and there is no option to leave a message and have them call you back. I ended up making an appointment with another clinic that had an online option for creating an appointment. I will never try to make another appointment here again, and even if I did try I wouldn't be able to!

 8 years ago (05-06-2017)

I thought I'd give this place a try and got in quickly too see a doctor. Staff was very nice and so was the doctor. I think they do a lot of good for the community.

 8 years ago (05-05-2017)

I'd give 5 stars if the receptionist's up front weren't so rude, the doctors and nurses in the back are beyond what I expected. They're very kind and the doctors tàke their job very seriously. They go above and beyond to do everything to make sure you are comfortable and are understanding of treatment plans.

 8 years ago (03-03-2017)

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Kansas City CARE Clinic

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