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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Columbia today.

Address: 4400 Fort Jackson Blvd Ste. 700, Columbia, SC 29209, USA
Phone: (803) 743-4234
State: South Carolina
Zip Code: 29209


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Reviews
Me and my wife went here to get wedding rings that were nice but not extremely expensive. The woman who helped us look was very nice but laid the sales pitch on very thick and I got impatient. I asked to see something less expensive because usually in jewelry stores they will take you to the most expensive section unless you talk them down and that's what I did. But after we had decided on our rings, the woman set up a new account to pay for the rings but my wife previously opened an account at another Kay store and the woman didn't tell us that. My wife knew she had opened an account with the other store so we thought that it would be okay. My wife's ring had been ordered and so was mine. My ring came in fine and I picked it up but the gentleman at the counter couldn't find our account. We had previously spent almost 2 hours at the store and he didn't remember us at all. He went through his computer asking us our last name phone numbers, address and etc. But couldn't find the account. So this told us one thing, that the lady we had previously spoke with didn't make a new account or tried to make one but couldn't because of my wifes previous experience at another Kay store. Aka her previous account. We told the gentleman that my wife previously opened an account and he had to call the other store to find it. This created a big problem because we had already paid on the rings and we had no idea to which account it had gone to. So eventually the gentleman fixed it but didn't give us a clear explanation to what had happened. Don't go to this location. Don't even but from Kay's.
8 years ago (24-07-2017)
$26 to get a watch band resized? If anyone had said that before they did the 10 minutes of work I would have bought a $7 gadget on Amazon, waited 2 days, and done the work myself. Ridiculous.
8 years ago (04-06-2017)
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