HandPicked

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Address: 2822 Devine St, Columbia, SC 29205, USA

Phone: (803) 251-2946

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State: South Carolina

Zip Code: 29205

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Reviews

I have been shopping at Handpicked since they were a counter at Max and Lucy's in the 90's. Over the years, the return policy had gotten terrible. Don't think about buying a gift here because they make almost impossible to return if someone does not like. 
This review is overdue. They made my 70 year old mother cry after she tried to return a bracelet that she happened to have already purchased for me the previous year. All she wanted was a gift card to mail for me to pick something out online or save until I was near a store but the purchase was 30 days old. I have no idea why they could not do a gift card. The return policy only benefits them. They have forgotten what customer service is for customers who have shopped there for 20 plus years. I happen to have purchased a necklace that did not work with a shirt on Sunday. Six days later, wanted to return. I had to get a store credit. It frustrates me because I asked the girl what the return policy was and she stated "30 days". She did not mention the exchange or gift card. I have ignored their return policy for way to long. Sorry Handpicked but you have finally lost my business.

 8 years ago (17-09-2016)

I've been shopping at Handpicked for many many years!  Its been the running joke in my family that it's not truly a holiday (ie- Christmas or a birthday) unless you receive something little from Handpicked.  I can honestly say their pieces account for a majority of my costume jewelry collection.  Not only do they sell jewelry, they also have clothing and decorations!  This is seriously one of the neatest shops.  My last experience there really discounted my love for the store. The individual who rang me up, presumably the manager was just plain rude.  One of the best things about Handpicked and receiving their gifts is the cute little paper flowers they put on their bags.  Apparently these are no longer free.  Its unfortunate to see the little things that set this business aside from other stores is now being offered, at the first time ever, for a charge.  I'll continue to shop here but I'm disappointed by this exchange and new policy.

 9 years ago (07-12-2015)

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