Kay Jewelers

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Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Mobile today.

Address: 3404 Bel Air Mall, Space G-9, Mobile, AL 36606, USA

Phone: (251) 471-5820

Website

State: Alabama

Zip Code: 36606

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Bought my spouse her engagement and ring. Very professional and knowledgeable regarding what I wanted. High quality ring set with beautiful diamond. Friend of mine in the jewerly business said I got a great buy.

 9 years ago (29-08-2017)

I got the ring and it immediately had to be sent in for three weeks to be sized. It was sent back to me with one of the stones chipped, and then a different stone fell out of it a few weeks later. I took it in to have both stones replaced. It was gone for three weeks and was sent back to me with two stones chipped. They had to damage it out and give me a new one which was sent out for three weeks to be sized. I went to pick it up on the 'promise date' and at first they told me they lost it, but then they said it hadn't even been shipped out from their store to be sized until the day after I was supposed to pick it up. Throughout all of this Debbie has been extremely rude when I go in to the store. This whole experience has been a nightmare and I will never shop with Kay again.

 10 years ago (13-10-2016)

My engagement ring was supposed to be sent to Virginia by a week ago, in a 6 prong setting. They haven't even started on it and it's 2 weeks later. I won't see my boyfriend again till the wedding. They ordered a 5 prong setting in white gold instead of yellow gold. They promised us again it'd be here by the 9th, we contacted them again and they said the repair shop still hasn't even gotten the part or promised to ship it. We just want the ring back. We don't even want the ring fixed by them. Kay's is awful! Do not trust them! 

 11 years ago (06-03-2016)

I sent my ring off to get sized. They said it would take 10 days and would be due back April 23. I called that morning and they proceed to tell me they do not get shipments on the weekends, but it should be here Monday. So I called again Monday morning and they told me the sizing company was running behind and it wouldn't be here until Wednesday!
Now, I'm due to leave out of town for 10 days and I will not have my engagement ring! I am very disappointed.

 10 years ago (25-04-2016)

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Reviews, get directions and contact details for Kay Jewelers

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