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Kay Jewelers

  1. Serramonte
  2. Daly City Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Daly City today.

Address: 27 Serramonte Center, Spc. 351, Daly City, CA 94015, USA
Phone: (650) 992-0709
State: California
Zip Code: 94015


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Reviews
I hope you pay attention. I paid cash for a women Movato watch for an anniversary gift. I asked to have the watched sized the same day as the purchase but they advised me to bring it back with my Wife to ensure the size was perfect (seemingly good advice right?!). Once I brought the watch and the Wife back to the store, they had no idea how to change the links! I was told it needed to be sent out. WHY ask me to bring it back and not have the expertise to handle in onsite?! (2 weeks later...) No call as promised when the watch was supposed to be back in the store and NO ONE knew how to set the watch! Its a WATCH!! PLEASE see someone else. This entire team is a nightmare and I am a totally reasonable person.
10 years ago (19-01-2017)
Today I spent 50 minutes inside Kay jewlers watching hazel help out other people. I came I for a return of a ring which takes a simple 5 minutes. This lady didn't tell us sorry for the wait, or anything. Just just watched us stand around the store. The other man in the store was actually helping out another customer but this lady did not look like she wanted to help us. Terrible customer service. If you're trying to find a ring try a pawn shop because the people there will actually help you. Also I confronted her about this at the end and she ended up bitching me out telling me how I'm wrong. I asked for the managers number and she just gave me the store card. Hazel is rude and inconsiderate. She told me I was rude. If you're not gonna have customer service go work at somewhere where you don't need to talk to people!
10 years ago (11-05-2016)
The best jewelry store ever. Ethical, conflict-free. This place has integrity. Where else can you get such a selection, quality on top of being a socially responsible, compassionate business? It's even founded by a couple who experienced the challenge firsthand. Kay Jewelers!
11 years ago (12-06-2015)
Just picked out my dream ring from here. The people who work here are very honest, courteous, attentive and accommodating. I've been to many jewelry stores and the service here stands out by far. Very happy a friend suggested I check them out! Will be telling all my friends about them also.
11 years ago (15-06-2015)
Usually i love shopping at K but this particular location the employers are rude and not so helpful. K has definitely lost a valued customer
14 years ago (10-02-2013)
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