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Kay Jewelers

  1. East Bloomington
  2. Inver Grove Heights Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Bloomington today.

Address: 174 N Garden St, Bloomington, MN 55425, USA
Phone: (952) 876-0700
State: MN
Zip Code: 55425


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Reviews
My husband got my wedding rings here years ago. They are amazing to deal with and very respectful.
8 years ago (30-07-2017)
bought my ring on january 14, 2016 and i had gems falling out less than 4 months later.... i know i purchased a warranty on the rind but they wouldn't honor it for some reason and made me pay to get it fixed. also told me they would call when my ring was back in the store after 5 business days... waited 2 weeks for a call and got nothing so i went in and asked about it they told me the ring had been there for a week and they were sorry and must've forgotten to call because they had a lot of stuff coming in. this store doesn't even deserve one star in my opinion, they were so rude and didn't follow up with what they said they were going to do. defiantly going somewhere else next time.
8 years ago (24-08-2017)
I purchased a ring in February 2016. My stone fell out and because the return time period had passed, they sent it back and I got a new one in January 2017. My stone fell out again yesterday and the return time period has passed again and they refuse to give me a full refund. It is not acceptable as this was not my fault. There is no reason why they cannot refund me my money. At this point, I do not want to exchange it for anything else in the store, I just want my money back.
8 years ago (01-05-2017)
Steve and Sarah were both great to work with! They made sure we got exactly what we wanted for a very fair price and although my piece was a special order and required a lot of time and energy on their part, they exceeded our expectations in terms of customer service, communication and value. We highly recommend working with either Steve or Sarah!
9 years ago (14-07-2016)
This store doesn't deserve one star! I bought an Ever Us ring on July 4, 2016. I wanted a yellow gold ring but there wasn't one available in store. The girl told me to take the white gold one (not my size and without a box) promised me they'd get my YG aND would call me when it arrived. August, I tried to return the ring was promised my yg was coming. September, Tried to exchange it for earrings promised my ring was coming. After 90 days their treatment and attitude towards me changed. Six months later NO RING, HORRIBLE CUSTOMER SERVICE, BELITTLED, 3 different managers, and worst experience of my life! I finally get a kay specialist who allowed a full return of my ring. Went in to the Mall of America met Katie (the current manager) who took the ring aggressively, started processing the return AFTER I TOLD HER I WANTED TO SPEAK TO THE KAY SPECIALIST ABOUT MY KAY CASH AND CASH I PAID AT ORIGINAL purchase, I said I wanted to do my return at Rosedale due to her attitude and she snapped at me! Said it was done NOTHING WAS GOING TO be GIVEN TO ME. Not my 300 dollar cash i paid in july not my kays cash. They owe me $$$! She degraded me in front of public about not having a cell phone (I hate cell phones.), talked to me like a child, and refused to allow to take my transaction to another store. They did try to give me a YG size 6 ring with clouded diamonds and initials stamped on the inside in December and got offended when I refused to accept it. I got called belligerent because I was unsatisfied. WORSE PLACE EVER!!! DON'T BUY FROM THEM. YOU AS A CUSTOMER DESERVE BETTER!
8 years ago (12-01-2017)
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