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Reviews, get directions and contact details for Kay Jewelers Outlet

Story

Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Somerville today.

Address: 360 Artisan Way, Somerville, MA 02145, USA
Phone: (617) 623-6230
State: Massachusetts
Zip Code: 02145


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
They have the worst customer service. The people don’t have a clue as to what they are doing. My fiancé and I went in to trade my wedding set for a new one. They couldn’t figure out how to do it. Needless to say we were there for over an hour. I got so annoyed I told them to give me my ring back, told them they don’t even know what they are doing and left. Then the salesgirl called my fiancé 10 minutes later because she figured it out. He said..We’re allset and hung up.....Never again will we go there!!
8 years ago (12-01-2018)
Excellent experience! The staff were so nice and helpful:)
8 years ago (17-12-2017)
Do not BUY here they do nothing for their customers, offer 90 day warranty for gold peices?? That should have been a red flag for me but I was fooled and hope they do not fool anymore people as this company has awful policies and I WILL NEVER BUY FROM THEM AGAIN. SORRY that I DID. DO NOT BUY HERE.
9 years ago (16-02-2017)
You can find some good deals
8 years ago (16-08-2017)
Worst service ever never go back
8 years ago (23-09-2017)
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