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Reviews, get directions and contact details for Kay Jewelers Outlet

Kay Jewelers Outlet

Story

Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Smithfield today.

Address: 1025 Outlet Center Dr Ste. 430, Smithfield, NC 27577, USA
Phone: (919) 938-2444
State: North Carolina
City: Smithfield
Zip Code: 27577


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Kay’s in Carolina Pottery Smithfield, NC-Very rude no welcome to Kay’s or anything when we walked in which was fine. However, it was 5 minutes before anyone finally recognized we were there. They acted like they had better things to do. Then when we finally did get someone to help the lady was rude and insulted me and my mom asking do you want to know about diamonds or you just want something sparkly? I mean what kind of question is that everybody wants the sparkle. There were more smart comments that I could go on so I’ll spare you. Needless to say I will not be buying anything thing from Kay’s. Compared to Zales there is no comparison to the quality or customer service.
7 years ago (03-03-2018)
Danielle is amazing! Her customer service and attention to detail is superb!!
7 years ago (19-02-2018)
Really great service and very knowledgeable on watches. Would definitely recommend.
7 years ago (15-01-2018)
It has become evident that Kay jewelers does not take the time to properly train the employees. First it was Forestville suggesting that my husband "go on a diet" to lose weight in order to fit their jewelry. Second it was Woodmore who ignores you profusely. This time it was Smithfield who not only was unsuccessful in changing a watch battery, but completely scratched the backing. This was a brand new watch! Although the representative apologized, he should not have attempted to replace the battery if he was not knowledgeable. I don't need any more opportunities to failure. Kay jewelers has lost me as a patron.
8 years ago (15-11-2017)
Danielle the store manager and Bonnie a sales associate helped me and my fiancée out tremendously.
7 years ago (17-02-2018)
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