Keller Williams Realty Metro Atlanta

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Address: 315 W Ponce de Leon Ave, Decatur, GA 30030, USA

Phone: (404) 564-5560

Website

State: Georgia

Zip Code: 30030

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Reviews

Nice place to find a home... Small parking space but the AAA Parking guy Secu Young (got his name) found me a space, watched my car and even thanked me for coming...

 8 years ago (31-08-2017)

I recently made a reservation through Airbnb for a property  on Stafford Street SW, Atlanta, Georgia 30314, owned by DORIAN, an agent with Keller Williams.  The property was booked less than 24 hours prior to check-in, however after detailed conversations with DORIAN.   In addition to representations made during conversations, DORIAN listed the property as an “entire house” that was located in a “safe, family neighborhood”.  Just prior to arriving we encountered the motorcycle/ATV/dirt-bike gang that congregates there  (a fact that was left out of the ad soliciting renters).  We almost did not make it due to their antics of blocking traffic, weaving in and out of traffic, and screaming at us.  However, after that nice greeting we entered the “entire house” to find that it was actually a basement, and only a portion of a basement.   There are two locked doors in the unit that eerily seemed to lead to other parts of the basement. On top of that, there was an overwhelming stench of incense that triggered my daughter’s asthma.    Within 5 minutes of arrival we contacted DORIAN and she told us to cancel the reservation for a refund.  But, it turns out what she meant by refund is only 1/3 of the $1,300 we paid for the “entire house”.  As a result we contacted Airbnb to dispute the “refund”, and in doing so learned she changed the listing.   Turns out that after misrepresenting the unit in the ad and misleading us, and being advised that we were disputing the “refund” and learned through research that she is a licensed realtor, she changed the listing to add that she is a realtor, that the “entire house” is really a basement, and that you will hear the renters above you from the upstairs unit that happens to be another Airbnb (another surprise when we got there).  Interestingly, she still has not  disclosed the motorcycle gang that will greet you upon arrival.   To top it off, she is using the new and revised listing as proof  to Airbnb that she did not misrepresent the unit to me (to prevent me from getting an actual refund), I guess she thinks I do not have the original listing.   Oh, and the pictures on listing… the basement didn’t look anything like the pictures which is also very misleading.  She did add some pictures that reveal a little more truth, but it’s a basement with very little light and a low ceiling.  Unfortunately, when we contacted Mr. Greg Wiggins to make sure he knew what a agent affiliated with the his brokerage had done, he took the position that DORIAN did not make any misrepresentations while referring to the content of the edited listing.  So, either he was not told by her that she changed the listing, or he is not concerned about DORIAN’s ethics, I do not know.   @PresbyMove

 8 years ago (15-06-2017)

Here, there is such a wealth of knowlege and they treat you like family!

 8 years ago (30-05-2017)

Grant Gilbert is extremely knowledgeable and had a great demeanor.  I'm now a proud homeowner!

 9 years ago (05-12-2016)

Excellent professionals.

 8 years ago (20-07-2017)

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Keller Williams Realty Metro Atlanta

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