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Ken Barrett Air Conditioning, Inc.

  1. Cherry Creek
  2. Lake Magdalene General Contractor

Reviews, get directions and contact details for Ken Barrett Air Conditioning, Inc.

Story

With over 15 years experience in the industry, Ken Barrett Air Conditioning, Inc. has the knowledge to keep your Air Conditioning system working efficiently for many years to come.

Whether you are looking for a new system or experiencing a problem, we have all of your Heating and Air Conditioning needs covered. If you own a Restaurant, Convenience Store or any other business Refrigeration repairs and service. Our Service Vehicles are fully stocked with many replacement parts and with locations throughout Hillsborough County, we are able to respond promptly and are committed to solving your problems as quickly and efficiently as possible.

We are Florida State Certified Air Conditioning Contractors, an Approved Warranty Repair Center and members of the Better Business Bureau of West Florida and strive to provide the best service we can to ensure our Customer s Satisfaction.

Contact us and we ll be happy to help you “Get Cool Today!”


Also Located @ 5025 Clover Mist Dr.
Apollo Beach, FL 33572 -- (813) 438-4013

Address: 13909 Cherry Brook Ln, Tampa, FL 33618, USA
Phone: (813) 968-5535
moc.liamtoh@bknamloot
State: Florida
City: Tampa
Zip Code: 33618


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info
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Reviews
Great service and upfront knowledge. Kept me informed as to what and why and how things were done relating to my particular issue. He was very thorough in his work and went above on one other thing which he wasn't there to handle. I also like how he was very careful to protect my home keeping everything neat while working. WOULD use again in a heart beat
10 years ago (02-11-2016)
Great experience. All of the previous AC companies we used were insistent on upselling us on something. Ken's guys actually helped us get a couple of extra years out of our system. Now that we are replacing the AC unit, we will for sure be using Ken. I highly recommend this company.
10 years ago (27-01-2017)
In an emergency, Ken sent out a technician to assess the status of my current air conditioner.  Upon a very thorough examination, the technician explained to me that a new unit, both inside and out, would be necessary based on the damage sustained to my unit, the previous set-up, and the fact that I live in a condo.  Dave, the technician, was extremely helpful in explaining everything to me and discussing my various options in terms of replacement. Ken was extremely helpful in following up with me throughout the process.  He even called a few days after the service was finished to check and see how everything was working.  He was also extremely knowledgeable about the options that I could take in terms of replacement of units.  I felt as if he and Dave were looking for what would be best for me in the long run, not the most expensive.  Dave showed up on time, and worked long hours (in no air conditioning) to finish the job as quickly as possible.  He and another tech. built an elevated base for my outdoor unit in addition to installing a new attic unit.  I felt very comfortable with them in my house and observed them working diligently the entire time.  I felt as if they spoke to me as if I was knowledgeable but also broke things down in a way that I could understand.  I would recommend them to anyone that I know who needs either air conditioning repairs or a full replacement.  Their professionalism and level of care for the project were exactly what I was hoping for.
11 years ago (01-10-2015)
This review is related to my experience with Ken as of yesterday/today. Initially he called my wife after our Home Warranty company forwarded our request for service to Ken. During the conversation with my wife, Ken was rude and repeatedly talked over my wife. He was also very wishy-washy when she asked for an approximate time that his team would be out to our house. It was Thursday around mid day and my wife and I both work full-time so it was somewhat important to know when we needed to be home to greet his team. Anyhow after getting frustrated, my wife got off the line with Ken and I told her I would call him. I had a similar experience to her, and found him to be rude and less than competent. He started the conversation by telling me that I had somehow just missed a cutoff time to schedule an appointment for the same day because it was really close to 2pm (it was actually 1:45pm) and his team just got pulled to another site. No big deal really - I didn't expect to get first priority but he only has one team that consists of 2 people and has a very hard time just scheduling that one team...again, not very competent. I told him that the following morning would be okay. So his guys show up to our house this morning and I show them our Home Warranty paperwork. They act surprised that I'm a Home Warranty customer and say they have no work order from the insurance company. Mind you, the insurance company called Ken initially to have him contact us. Again, he's a putz and doesn't remember anything, take notes, or keep files. So eventually Ken's guys leave (who were very nice by the way). About 30 minutes after they leave Ken calls me up for a screaming match and wants to know where I got his number. I told him that the home warranty company put us in contact and he automatically starts being a jerk again. When I fired back at him to let him know how incompetent he was, he suddenly developed a stutter. From what I could understand, he was calling me names and dropping f-bombs on me, which I gladly returned back. I know there are mostly positive reviews here but anybody can write a review on Google. I'm assuming these are from Ken's family (if they can deal with him) or Ken himself honestly. I would not suggest using Ken when there are a myriad of other companies to choose from who are professional, customer-focused, and exhibit much better management skills. You've been warned.
11 years ago (14-08-2015)
The reason I gave it 1 stars is because I feel as if I were mislead on the price. I was told it would be $80 for the maintenance and it included up to a pound of freon. When the technician came out, he stated I needed a "special" freon and charged me an additional $80. It evens states on my receipt he put 1 pound of freon in the machine. If I realized it would of been $160, I would of went somewhere else and declined all services. Whereas I think everything has been serviced accordingly, I am probably going to look elsewhere next time around. Update It's been about a week since they have been out and now the AC it not working. I'm not sure what they did, but somehow they managed to break the AC. Upon visual inspection of the unit it is now leaking and frozen. I now need to call someone else to figure out what they failed to do upon a simple maintenance. I would stay far away from this place unless you want to get overcharged and have no AC. Update Another company came out to look at the unit and nothing was done to it. Freon was never topped off, a hidden filter not found, and coils weren't clean. I paid this company to do "work" that was never completed. If you had hired this company please check and make sure the work that they did was actually done. They have cost me over $240 due to them misleading me into believing they have serviced the machine when they didn't. Update Ken called me and we attempted to rectify everything. He sent Dave out to maintain my equipment. Dave proceeded to degrade me and get defensive on the other guy's diagnosis and stated it was wrong. He "cleaned" the coils and it took 5 minutes to do. At that point I told him to leave as I spoke to 3 other companies and they stated it should take 1-1.5 hours to clean the internal coil. I spoke to Ken, instead of apologizing, he got defensive and started to yell at me. He said that Dave did not take advantage of me because I was a female. I explained no one brought that up. After him telling me to stop talking, he refused to give me back all of the monies owed. He said that is part of owning a house and sometimes you get ripped off. This is not the type of business I would like to associate with and it's not the way to run a business. Ken did call me again to apologize for his behavior along with Dave's. He did express remorse for the lack of actions taken upon servicing my unit. He still feels as if Dave did work on my unit even though I had another unbiased opinion and diagnosis that stated otherwise. He is refunding me for the lack of services that Dave was suppose to do, but still didn't want to give the money back for the other service that I had to pay due to Daves inability to maintain my unit. The reason the unit did not work was due to a dirty filter (we just bought the house and didn't know it was there), dirty coils, and lack of freon. This should of been observed and addressed through a simple maintenance of the unit. They are suppose to be professionals and I trusted them with that ability to do a thorough checkup on my unit. The repair technician managed to find all that. Ken did state to give it a few days and when I call someone else out to let him know what their diagnosis is.
10 years ago (19-08-2016)
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