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Ken's Bicycle Warehouse

  1. Southwest Ada County Alliance
  2. Idaho Bicycle Store
  3. Boise Bicycle Store

Reviews, get directions and contact details for Ken's Bicycle Warehouse

About

Large inventory of bicycles from Specialized, Sun, and SE. Plenty of accessories and parts, and a full service repair shop.

Story

Full Service Bike Shop

Address: 10470 W Overland Rd, Boise, ID 83709, USA
Phone: (208) 376-9240
moc.esuoherawelcycibsnek@ecivres
State: Idaho
Zip Code: 83709


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Reviews
Great experience with the new manager! He went above and beyond to get my suspension adjusted perfectly and even measured my shoulders to help me make a decision about my handlebar width. This guy is a real pro and will definitely get our return business! Best bike shop experience I’ve had in Boise.
8 years ago (12-11-2017)
I used to buy all my bikes from Ken’s until new ownership. I paid for a tune up and to have my tires sealed last year. The tires were never sealed to my shock when I had my bike worked on by another shop. Ken’s charged me for the service last year, and must have forgotten to complete the task. This is when it was still under old ownership. But difference was with Ken he would fix the issue. I talk to Mike and he stated they have no record of the old system. I explained to Mike we buy a new bike every year and would like to know what he would do. He stated we will give you 15% off new tires when you need them. I wasn’t asking for a lot, just to be taken care of. You buy a business for the repeat and referral customers so you do not have to start new. The new management doesn’t care about old customers or helping them out. Mike would much rather have a long winded conversation with himself about how they care, but have the actions say otherwise.
8 years ago (03-10-2017)
Ken's helped me out a lot with some manufacturer defects on some of the components on my bike. They worked with the manufacturer to get everything squared away on a couple of problems that I would have had to buy new parts for.
8 years ago (22-11-2017)
Ken and his crew are by far the best in the Treasure Valley. They come highly recommended by professional riders and they also treat me with kindness and respect (even though I am not what you would consider an expert in bicycles). From my experience, not only do they have a good selection and non pushy sales team, but they are quick and knowledgeable with repairs and questions. I previously purchased a bicycle from Ken's Bicycle in 2011. It was since stolen and I am seeking a replacement. On 10/19/2015 I went in to see what my options are for a replacement and even though I am going to have to wait on a purchase (mainly because my interests are always greater than my budget), Ken was understanding and wonderful to deal with.
10 years ago (20-10-2015)
Ken's has a decent selection of bikes and accessories but the customer service has been mostly lackluster. Wyatt, on the other hand, was very helpful and informative.
9 years ago (28-11-2016)
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