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Reviews, get directions and contact details for KFC

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KFC in Saugus, part of the world's most popular fried chicken restaurant chain, now offering buffets, catering, free wifi and more at select locations. Check our site for local details

Address: 421 Broadway, Saugus, MA 01906, USA
Phone: (781) 231-5748
State: Massachusetts
Zip Code: 01906


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Reviews
This KFC provides typically slow service but in addition this location almost never seems to have any food you want/order ready to go forcing you to either choose something else or wait for it to be made... and the staff acts like it's a hassle to make fresh food.
8 years ago (27-08-2017)
The KFC food is good but this restaurant can do better in customer service. They close at 10pm and sometimes close up earlier. Like 9:45, I think 15 minutes is plenty of time to serve someone food, especially in the drive thru. Also the employees seem uninterested in working there. But there are the Spanish folks that work there that are always nice.
8 years ago (19-04-2017)
I tried to order the other night 20 minutes before closing time. I was told there was no chicken but could order vegetables. If they are open you should be able to get a chicken sandwich.
8 years ago (08-06-2017)
Always a crew. Fast and polite
8 years ago (25-08-2017)
Not a positive experience overall. The food was stale and the service was slow considering how few customers were in the store. Most likely won't be back. Management needs to keep a better eye on how long the food sits under the heat lamps
8 years ago (11-04-2017)
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