Kinecta Federal Credit Union

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Address: 1440 Rosecrans Ave, Manhattan Beach, CA 90266, USA

Phone: (310) 643-5400

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State: California

Zip Code: 90266

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Reviews

Take it from someone who knows. I have been banking with Kinecta for over 15 years and never changed banks because it can be so difficult with direct deposit and so many auto-pays setup through various companies. Well we finally switched banks and I am thrilled. If you try to call Kinecta, you will be on hold forever and good luck trying to speak with a person directly at the branch you want. You will only be able to speak with someone at the 800 number. And here was the last straw: I took out cash today and they included a counterfeit $100 bill that Wells Fargo (my new bank) wouldn't accept. And Kinecta wouldn't take it back! Bye bye Kinecta!!! Don't waste your time folks!

 10 years ago (24-02-2017)

Terrible service, unreachable by telephone, spams me with emails after all my accounts were supposedly closed.  Run don't walk away from these idiots.

 9 years ago (01-06-2017)

Been a great customer for a bit but let me tell you how hard is there to answer the phone unbelievable there no one to answer any phone line it keeps telling you to stay someone will answer your calls but no one for 20 mins and still on hold how busy the branch can be...very disappointed with the service:(

 10 years ago (02-03-2017)

you got to be kidding me! I called to settle a dispute and they put me into a maze of electronic purgatory. I was on the phone for an hour and a half, with no resolution. Worst ever!

 10 years ago (02-03-2017)

Waiting over 13 minutes on hold to talk to a representative before I hung up. BofA, Wells, and Chase are more prompt. Wake up,  marketing department  and Chairman and President. 

 11 years ago (25-02-2016)

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