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Kirks Cleaners

  1. Texas
  2. College Station Laundry

Reviews, get directions and contact details for Kirks Cleaners

About

Kirk's Cleaners is a local dry cleaning service that is family owned and operated. We have been in business for over 25 years!

Story

Kirk's Cleaners offers same day service cleaning if clothes are brought in by 9AM. In by 9AM out by 5PM. We have multiple locations throughout Bryan/College Station.

We are now offering home pick up and delivery services. At home pick-up and delivery services will be of no extra charge. Delivery would take place the following day after pick-up.
Home pick-up services would be held on Tuesdays and Thursdays from 8AM until noon.
Home drop-off services would be held on Wednesday and Friday from noon until 5PM.

To schedule at home pick-up email us at: [email protected]

Thank you! We appreciate your business!

Address: 1101 William D. Fitch Pkwy, College Station, TX 77845, USA
Phone: (979) 690-7975
moc.liamg@renaelcskrik
State: Texas
Zip Code: 77845


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Reviews
Dropped clothes off Friday, was told he could bring coupon when picked up. When picked up they said no coupon after service. He's cleaning was $80.00!! They were rude, rude, rude. Their prices are ridiculously high and customer service was BAD. WILL NOT RETURN THERE. Clothes were "cat faced" and not cleaned well.
9 years ago (01-03-2016)
Terrible Terrible Service. They do not deserve even one star. Never use this Kirks Cleaners! Kirks Cleaners is the same one company with different locations where cleaning is done at one place. I brought one of my favorite jacket with leather trim for dry cleaning. They said there is a chance that they cannot clean it so I told them please don't do it if they think they cannot clean it and just call me. Never got a call and went to pick up the jacket completely ruined!!! They just say it is a manufacture defect and they cannot do anything about it. How irresponsible! Other than their terrible service, attitudes of a manager (I can give you the name if you want) and other employees were even worse. He hung up on me while I was talking and he told me that he is not even sorry at all because it is not his fault at all. When I told him there was no problem with dry cleaning at a different location, he now said that every dry cleaner has different technology, which means that the technology at Kirks Cleaners just sucks! This is my very first review in my life because I do not want any other people to have the same terrible experience.
11 years ago (09-09-2014)
Same day dry cleaning, they did a great job. Great prices. Had a shirt repaired there too, only took a day.
12 years ago (05-11-2013)
I've used this location for about 3 months, hoping that the customer service would improve, but it did not. The behind-counter staff is just short of being surly toward all customers. Their response to a greeting is usually silence, and they make it plain that they'd rather be doing something else rather than "waiting on" you. As to the quality of their service, I've sent a formal dress shirt in twice for laundry and finishing with heavy starch, only to get it back as if it's been dry cleaned instead of laundered and starched. My last complaint was met with "it's not made of cotton", which the shirt clearly was. Other cleaners have had no problem in laundering and starching my shirt as desired, but Kirk's Cleaners can't seem to do so---nor particularly care. I'm done with them. I see that Beth's review of 2 years ago noted the staff's "politeness", but things have definitely changed. My experience was closer to Ruben's.
14 years ago (09-05-2012)
I was too late to drop off my close for same day cleaning and I was in trouble because I needed the clothes the following day. The lady at this store asked me to call the main store in Bryan to see if some one could help, I did. They politely helped me get the clothes cleaned and pressed, then returned them to the location nearest to my house (William D Fitch) in less than 4 hours. Very good customer service! Thank you!
16 years ago (07-11-2009)
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