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Reviews, get directions and contact details for Kmart

Kmart

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Your local Kmart is the place to get everything you need in one stop. Update your home decor, catch up on the hottest fashions in clothing and shoes or pick up the latest in electronics.

Address: 1647 Crofton Center, Crofton, MD 21114, USA
Phone: (410) 721-7000
State: Maryland
Zip Code: 21114


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Reviews
Return policy sucks. I had items of clothing that I purchased in January and needed to return because I had a death in the family. I was told items cannot be returned or exchanged. I was very dissapointed because I needed the money. I was not even able to exchange for clothes I needed to wear to the funeral. Also they do not honor their sale prices. Was told one price by sales associate, different price at register but manager refused to honor quoted sales price. No wonder most of their stores are closed.
8 years ago (20-05-2017)
lol I've been in line for 20 minutes and management doesn't open more than one checkout lane. But I actually like some of the clothes I got here
8 years ago (14-05-2017)
Typical Kmart. Need I say more the very few people who have "disabilities" perform tasks and carry our customer service 110 times better than the rest of the drug addicts and drunks that work here. Hey but they need to pay for the drugs somehow, Right? The gentleman with the wisp (on his lip) who I think was the cashier manager is a really good young man who knows how to treat people.
9 years ago (05-01-2017)
Worst experience ever from a store. I don't know how this store is even working. No surprise Sears is losing business because of this. I have had good experience with Sears.Hoping for the same experience, ordered an tablet online at Kmart on Dec 18, 2016. No response until December 22. On December 22, Order was ready for pickup. However, when my friend went to pickup my order at 8 AM in the morning, staff and manager made him wait for 1 hour with no response. After few calls from my office, they say order is cancelled at 2 PM. Never received an email that the order is cancelled. But the status still shows ready for pickup. I HAVE TO DO LAST MINUTE SHOPPING ON 24TH NOW TO BUY GIFT BECAUSE OF KMART'S WORST CUSTOMER SERVICE. KMART LOST A LOYAL CUSTOMER OF SEARS. NEVER EVER BUY ANYTHING FROM THIS STORE.
9 years ago (24-12-2016)
Prices are a little high compared to other box stores and quality of home fashions as well as clothing lacking ....I get my oil changed for $17 with shop your way app on Sears garage side and holiday selection always nice.
9 years ago (23-11-2016)
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