Knight's Fine Jewelry

Reviews, get directions and contact details for Knight's Fine Jewelry

Address: 240 E Camden Wyoming Ave, Camden, DE 19934, USA

Phone: (302) 698-9000

Website

State: Delaware

Zip Code: 19934

Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

I was engagement ring shopping with my boyfriend. We did research and decided on an alternative stone for OUR engagement ring. We did not want a diamond. The first two stores were wonderfully supportive of our decision to use a non-traditional stone. Knights, however, left a bitter taste in our mouth. We came in and told the associate what we wanted and she immediately told us that we didn’t want something other than a diamond. We ensured her we had done our research and we did indeed want an alternative stone. The next fifteen minutes she continually put diamond rings on my hand. When I would ask my boyfriend how he thought it would look with another stone replacing the diamond the associate would then say things like “You don’t want that. Trust me.”, “That’s the wrong decision.” When she realized she was not going to convince me to change my mind she then began trying to convince my boyfriend saying “You can buy her all the other gemstones you want for other jewelry. Just not for an engagement ring.” When she realized that was not going to work she reluctantly tried to push a blue sapphire as an alternative but made sure we knew she was not pleased with even that. However, sapphire was a stone I told her multiple times was not what I wanted. At this point we asked to see heirloom jewelry which was another option for us. She then brought over another associate to help us. This associate was wearing jeans and a sweatshirt which I found very unprofessional when meeting with customers who plan to spend thousands of dollars at your store. She was a little more helpful than the first associate but did not seem too interested in our business and suggested we look online and find a picture of what we want and they can order it. Needless to say we left and took our business elsewhere. Not only did they lose our sale for the engagement ring but the store we ended up going with will also receive our business for both wedding bands and any other jewelry gift items in the future. I hope our situation was the exception and not the rule for Knights. I have never left a bad review anywhere before. But the way a special day for us was ruined, by someone who should have desired our business, called for action. I hope they can take this review as a wake up call. Not everyone will want a diamond engagement ring and it’s ultimately up to the couple to decide what is best for THEM.

 8 years ago (29-11-2017)

On point, friendly service. My fiances engagement ring lost a side diamond. 
I dropped it off for an estimate to repair.
Quick and honest answer. 
A host of other jewelry for sale, rings, bracelets, pendants to charms.
Very nice family run store.

      
      
      
 8 years ago (04-12-2017)

Knights is a great little family owned jewelry store that has been in business a long time. They have a wide variety of jewelry and watches as well as some estate pieces. They also change watch batteries and do repairs. We have been so happy doing business here!

 8 years ago (07-11-2017)

Very nice and professional.  I like to support local business.

 8 years ago (23-12-2017)

Fixed my watch yes, but 10 bucks to take out 2 links...come on.

 8 years ago (28-10-2017)

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Knight's Fine Jewelry

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