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Knox & Panoply Home Furnishings and Interior Design

  1. Georgia
  2. Newnan Home Goods Store

Reviews, get directions and contact details for Knox & Panoply Home Furnishings and Interior Design

Address: 75 Greenville St, Newnan, GA 30263, USA
Phone: (770) 253-4040
State: Georgia
Zip Code: 30263


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Reviews
Very great service. They dont follow you around and bug you. They periodically check and ask if you have question. Yes i would buy again from knox.
7 years ago (10-09-2017)
Bought a bar cabinet, a table, and a bookshelf about seven weeks ago. The bookshelf on the floor was gouged. The salesperson said i could order a new one, then proceeded to show me that the shelf also leaned one way. It was not noted as being damaged though. The bar doors did not close right, but the salesperson assured me that it just needed leveling. I had my mom at my house for the delivery. When I got home I noticed that the doors did not close. I attempted to level it, but doing so made it worse. I called Knox the next day and was told that they would fix it next time they were in the area, not sorry we did not make sure the doors closed right and we will fix right away. I complained, so they came the next weekend. To get the doors to close they had to redo the hinges. I did not notice until they left, but now the latch would not line up. I figured they could fix that when delivering my shelf. However, i learned that the shelf would take at least 6 weeks! Despite that incredible wait time, i waited. They came today and adjusted the latch. Then, they showed me the shelf, which by the gouge and lean was the defect I passed on. I told then to take it back. Two of the three pieces, including the bar seem to be defects. Told them to cancel my order for refund. Get call from then saying guys grabbed floor model by mistake. Ok, so the delivery guys decide what to deliver? And, if it is defective, why is that unit not marked accordingly? My concern is they are passing off defects as first quality. I would never recommend them. They are also terrible at customer service. Three times i waited for them and still did not get what i wanted. No consideration for your time, just their schedule.
8 years ago (12-05-2017)
Such beautiful furniture, and great prices. The staff is so wonderful and helpful.
8 years ago (16-06-2017)
A fantastic buying experience, professional delivery, and great customer service. Will definitely buy more furniture here.
8 years ago (10-03-2017)
Quality furniture . Not expensive.
7 years ago (18-10-2017)
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