Kohl's Northeast Fort Wayne

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Address: 10310 Maysville Rd, Fort Wayne, IN 46835, USA

Phone: (260) 486-7557

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State: Indiana

Zip Code: 46835

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Reviews

Usually have a great experience with this Kohls, tonight however was different. I know today can be stressful for people in retail but Jurell or Jarell the " best manger of all kohls" as he put was rude and unprofessional in my opinion this evening. I was in line at the beauty conter for around 15 mins,  when a lady came up and said if we were in this line then we needed to purchase something in beauty. I thought ok would of been nice to know but whatever me and my wife were eyeing a makeup set for our sons girlfriend so we went ahead and decided to purchase it. Around five minutes later the manager jarell or Jurell came up and reiterated what the other lady had just said.  All people in line did have beauty products in hand but I guess some of there items were not enough for him.  I didn't hear all of it but he got into with a patron behind me and got him so worked up that he, his wife and child ended up walking out.  At that point my wife chimed in and said it wasn't that deep , and he started in with her. AS he tried to rationalize his reasoning for acting this way,  I felt he was unnecessarily rude, I then asked for his name and who was above him, he replied he is the s store manger and no one is above him.  I then asked if there was a 800 number I could call , he snarled  back " ya look it up ".  AS I said before I know this day can be stressful but I dont think this excuses his behaviors this evening.  All In all i really like kohls, but to be treated in this way is unexceptable. Now i know I may not spend thousands of dollars at your store for you to care about me, but until me and my wife receive some sort of apology from the manager himself you guys have lost a loyal customer.

 7 years ago (25-11-2017)

Nice location for this Kohls store. It's one level. The cashiers are friendly.

 7 years ago (28-11-2017)

I like that this store bundles kitchen bakeware. This makes for some reasonable purchases.

 7 years ago (27-11-2017)

Clean, well organized.  Nice selection

 7 years ago (25-11-2017)

I went in there looking for a jacket I found a nice jean jacket with embroidery and it was on sale I went to the register it rang up full price I didn't buy it when shopping at Walmart still thinking about that jacket so I went back in took the jacket back up to a different cash register and the cashier was very friendly and my coat rang up for the right price I left a happy camper I wasn't really happy with the first cashier she didn't even offer to get a price check but I'm happy now

 7 years ago (02-10-2017)

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Kohl's Northeast Fort Wayne

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