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Reviews, get directions and contact details for Krause Family Ford of Woodstock

Krause Family Ford of Woodstock

About

We’ve served our community with vehicles, both new and used, Parts, service, and Collison center services for over 25 years!

Story

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.

Address: 195 Woodstock Pkwy, Woodstock, GA 30188, USA
Phone: (770) 592-0090
moc.drofeekorehc@edawd
State: Georgia
City: Woodstock
Zip Code: 30188


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
I purchased a used car I found online there. The people there were very friendly and helpful. Kathy May was great to work with and super nice. Phillip Travis and Brett Miller were also great to work with and I'm happy with the deal I got. The dealership facilities are very nice and they have a big selection.
7 years ago (28-02-2018)
We had a wonderful experience here. This was not our first time buying from them. We continue to go back due to excellent customer service. Mike Buck was our Sales Associate. He was knowledgeable and honest. It was one of the smoothest car buying expereinces we have. I highly recommend them.
7 years ago (10-02-2018)
My grandfather took his truck in for a 100k mile service. They kept his truck for almost a week to do said service and when he picked it up the check engine light was on. It was running worse than before and he was charged over 1200 dollars. Now first things first I am a mechanic and I understand that mistakes happen but this one was so obvious I didn't understand how it was pulled out of the shop without being noticed. We took the truck back a day later on Saturday to drop it off to be looked at. When we got to the dealership "after we called to tell them we were bringing it" we waited for 15 minutes before someone FINALLY asked if they could help us. Then we waited 10 more minutes in the service department for a guy to walk 10 feet out of the back room to "help" us. He was useless and did/said nothing to help. I called and spoke with John Roland and he assured me he would see to the issue and apologized for the inconvenience. They found it had a bad coil pack and said they would replace it for the cost of the part with no labor. I assume they figured that would make us square .lol. it takes 10 minutes to change a coil pack. My grandfather is an 85 year old disabled veteran and has been a ford man his whole life. He is humble and soft spoken . This Dealership took advantage of him and he was treated like dirt. How dare a business treat people like that. We will NEVER do business with Krause Family Ford again and I will do my best to see them ran out of business.
7 years ago (12-03-2018)
I need 5 more stars because Krause Family Ford definitely gets 10 stars from my car buying experience. Mike Buck was my Sales Associate and I will tell you what an AWESOME man he is!!!! Krause Family Ford will definitely be my forever dealership!!!! Thank you Krause Family Ford and definitely want to thank Mike Buck. He is the CAR MAN for sure!!!! Jodi & Corey
7 years ago (14-02-2018)
Good bunch of folks here. Jason in service, was very professional, efficient, and responsible. He was on the ball with my car's service needs. John, the service director, is a wonderful guy. He was patient, receptive, accommodating, and kind with me. Couldn't thank him enough. Tom, in body shop, is a real car guy. I would trust him with my car since he truly does treat it as if it's his own. And he's very detail oriented, just like me. His collision center team is very good. There are skilled bodyshop workers there. And John (one of the collision reps), who works with Tom, is very knowledgeable about all things mustang. All in all, they did a great job with my car, and I really can't think of taking my car anywhere else from hereon. Thanks guys. Keep up the great work! Sincerely, - Mo
7 years ago (01-02-2018)
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