Kroger

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Address: 23303 Michigan Ave, Dearborn, MI 48124, USA

Phone: (313) 562-1762

Website

State: Michigan

City: Dearborn

Zip Code: 48124

Opening Hours

Monday: 6:00 AM – 1:00 AM
Tuesday: 6:00 AM – 1:00 AM
Wednesday: 6:00 AM – 1:00 AM
Thursday: 6:00 AM – 1:00 AM
Friday: 6:00 AM – 1:00 AM
Saturday: 6:00 AM – 1:00 AM
Sunday: 6:00 AM – 1:00 AM

Update Info

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Reviews

Horrible visit...not enough baggers at this location. I've bagged my groceries so often and so many times the cashier commented how fast I was.
Also, only a few lanes were open to credit and debit cards, others were cash only so not only was it slow some folks were leaving without their groceries.
The front of store, area with carts and recycling is very dirty.
Could use a deep cleaning...and I believe this location's restrooms are the dirtiest, and nastiest in the entire state of Michigan. 
Employees not only have to wash their hands  after using, they'll need to wash again after leaving. 
Management needs to seriously closing the store for a couple days and giving it a deep, deep cleaning. 
I for one will be doing my grocery shopping elsewhere. Today was final straw.

By the way the employees themselves are very kind and patient and do a wonderful job.

This is a management issue.

      
      
      
 7 years ago (17-02-2018)

Very clean and organized.no long lines at self check out.the employees in the meat department are always friendly and willing to help.unfortunately it’s not the same with the rest of the employees.this is the main reason why I am giving 3 stars.one of the girls at guest services needs to put a smile on her face when dealing with customers as I’ve been there quite a lot and she has never smiled or gave a welcoming hello.i was also embarrassed by one of there cashiers Ashley when I tried explaining to her that guest services advised me to show her the weekly ad if my items did not ring up that particular price.she literally laughed at me when I said this and I felt very very offended by this.i have never encountered an employee that laughs at a customer to their face.i asked her what was so funny and she ignored me and then continued ringing me up.sometimes employees need to understand that a customer shouldn’t have to feel bad or embarrassed to ask a simple question.i hope Kroger can resolve these issues with customer care and service.

 8 years ago (29-12-2017)

I left another local chain grocery store because they didn't have enough registers open and came to this Kroger. This store was  very busy but had every lane open and the employees were very pleasant and helpful. I'm done with the other chain. The "perks" aren't worth the constant lines and poor stock. I will drive the extra few minutes to go to this Kroger.

 8 years ago (12-01-2018)

First of all, let's be clear: this is the Kroger located on the corner of Outer Drive and Michigan Avenue attached to the Marshalls on the opposite end of the plaza. I see pictures of other Krogers with negative reviews and that's not fair. Secondly, I love supporting local businesses and especially businesses that are providing a service that we take for granted in 2018 LIKE BRINGING US GROCERIES OF ALL KINDS, ALL YEAR ROUND! Just 70 years ago, seeing a pineapple in the middle of winter in a midwest grocery store would have been seen as witchcraft! Thirdly, this Kroger is by far the cleanest, most kindly staffed, and most tech savvy Kroger in my area of Dearborn. Even if I'm near another Kroger, I'll go out of my way to come here. And with the new clicklist and scan and go technology, I can quickly shop by myself or with my two young boys without hassle or stress. I rarely write reviews but my shipping experience today with Scan and Go just made me smile after the usually grinding chore of grocery shopping. AMAZON GO CAN SUCK IT! Let's support technology that still allows for humans to have and hold jobs they love.

 7 years ago (30-03-2018)

Great selection of produce. I just wish they had even more organic and vegan/vegetarian options.

 7 years ago (15-03-2018)

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