La-Z-Boy Furniture Galleries

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Address: 1519 N Veterans Pkwy, Bloomington, IL 61704, USA

Phone: (309) 662-4466

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State: Illinois

Zip Code: 61704

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Reviews

My wife and I recently bought a couch and recliner from here. We didn't have a lot to spend, but our sales person didn't mind. She showed us several styles and found us the perfect ones. We had been down the road and nothing compared. Will be back for a chair for our bedroom. Ask for karen when you go in. She'll take care of you. 

 9 years ago (22-06-2017)

Terrible customer service and sales process.   We have been to this store twice but will not return.   The sales lady that was assisting us did anything but help.  We were looking at custom designing a sectional but she would not even give us pricing ranges unless we spend the time to pick the exact fabric.  My wife and I tried to explain that we wanted to know just a ballpark  area of what we are talking about but she was unwilling to help.  She was rude  and not helpful at all.   This was our second attempt at purchasing something from this store and the first time didn't go much better.   We were trying to purchase two recliners earlier this year and the same sales lady was there to assist us.   She was just as difficult to deal with then.  We ended up buying the exact same recliners at a different store and saved over $500.   We will never be back to this store as it has shown to be nothing but a waste.   I would drive to Peoria before spending a dime in this store.

 11 years ago (09-05-2016)

Stopped by today with high hopes.  We were hoping to redo the entire living room I like quality and believe in spending a little more now to stop me from spending again later.  I spent 25 minutes walking around, sitting on furniture, and saying hi to one of the sales staff.  She was nice enough to give me a nod and go back to her computer.  The other 2 didn't even look up when I walked past.  Really too bad I couldn't do business with them but I guess being the only customer in the store they were just too busy for my money.

 11 years ago (11-03-2016)

PITIFUL!!!!! I ordered a custom recliner and was told it would arrive in 6-8 weeks. It's been FIVE MONTHS and I'm STILL waiting on it! Nobody calls to update you on your order status, nobody returns calls when you've called to inquire about your order, they always pass the ball to someone else who conveniently isn't available, etc.

 13 years ago (17-07-2014)

We had a very good experience picking out furniture at the La-Z-Boy Store in Bloomington, IL.
Nice choice of styles to choose from and good prices.
Ask for Brian to be your salesman.  He did an 'excellent' job for us.
John & Bev Eisenmann

 12 years ago (08-03-2015)

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La-Z-Boy Furniture Galleries

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