La-Z-Boy

Reviews, get directions and contact details for La-Z-Boy

Address: 500 Mt Pleasant Ave, Dover, NJ 07801, USA

Phone: (973) 891-1857

Website

State: New Jersey

City: Dover

Zip Code: 07801

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

This is a review of our sales experience, since the sofa we bought won't be delivered for several weeks.
My husband and I stopped at this store just before eight on Wednesday night. We didn't realize that the store was about to close. However the manager graciously invited us in and proceeded to help us navigate the many choices. I was concerned that we were keeping her overtime, but she was cool with it.  When we returned on Thursday to actually 
make our purchase, we just missed the manager from the night before. Another very nice woman took our order, assuring us that the manager from the previous evening would get the sale.
I returned once more on Saturday to see if I could change the color before the order was finalized. Both of the other women were busy with customers, so a third woman was quick to help me. She listened to my reason for wanting a different color, and showed me samples of other color choices, making suggestions on how to incorporate the new piece into our established room.
At no time were we rushed or made to feel any less important than someone who was buying a house full of furniture.
Obviously customer service and customer satisfaction is the protocol at this store, from the manager on down.

      
      
      
 7 years ago (26-05-2018)

Alex was our sales-person and Jessie was our manager and they were an absolute delight to work with!  Alex was extremely knowledgeable about your products, so friendly and helpful!  Jessie was so willing to work with us and help us get to a place that was within our budget but still able to get the furniture we wanted!  5 stars for them both!!!

 7 years ago (15-04-2018)

Very friendly and knowledgeable staff. Worked with us until they found the right choice for us. Also, the Designer came to my house to make sure the fabric we selected complimented the rug in the room. We were very pleased with the service provided by LazyBoy staff and with the selections made.

 7 years ago (03-05-2018)

We had a great experience with Jessie. She was super knowledgeable and took her time to walk us throughout the store, point out fabric options, as well  as items that worked well together. She helped us find the perfect style and fit for our new home.

 7 years ago (16-04-2018)

Sylvana was very nice and patient with us. She provided us with multiple quotes without any pressure to go one way or another. She even helped us save money on our purchase when our original choice was going to take too long to deliver.

 7 years ago (14-05-2018)

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Reviews, get directions and contact details for La-Z-Boy

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