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Reviews, get directions and contact details for Lamoille Valley Veterinary Services

About

Lamoille Valley Veterinary Services is an AAHA-certified hospital facility focused on quality, accessible care for your pet.

Story

Lamoille Valley Veterinary Services is one of the few veterinary hospitals in North America who belong to the American Animal Hospital Association. L.V.V.S. is a round-the-clock AAHA-certified and staffed hospital facility offering wellness care, general surgery, dentistry, ultrasound, radiographs, breeding consultation, house calls and emergency and critical care services (10 pm to 8 am emergencies are referred to an ER practice). We also provide grooming, cat boarding, and recommendations for pet food and supplies. For care when your pet needs it, we hope you’ll think of us as your primary point of contact.

We believe in low-stress handling of patients; many of our staff members are Fear Free Certified and recently, we achieved Cat Friendly Practice status through the American Association of Feline Practitioners.

Our listed hours are our administrative hours, but we accept phone calls around the clock!

Address: 278 Vermont 15, Hyde Park, VT 05655, USA
Phone: (802) 888-7911
moc.enilnosvvl@ofni
State: Vermont
City: Hyde Park
Zip Code: 05655


Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

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Reviews
I have very much appreciated working with Dr. Paula and the whole team at LVVS. They are knowledgeable, kind, and understanding and clearly care deeply for their animal patients. They have been very available to quickly get me in for appointments when needed, answer questions, explain options, and respect the decisions I make about the path of care for my dog as we worked through figuring how to treat a tumor she had. I decided to treat with herbal and alternative treatments first, which improved things for a while. After about 6 months, the growth progressed and I decided to have the surgery done. They provided excellent care and were in very good communication with me throughout the process. I would definitely recommend Dr. Paula and her team to others.
8 years ago (25-10-2017)
I have been taking my dogs to LVVS for almost a decade. The veterinarians and the entire staff are thorough, kind and caring. They treat my dogs well; gently and soothingly. The medical care is excellent, whether it's for a rash, a bee sting, a laceration, or something more serious, like a terminal disease. When my beloved Bernese Mountain Dog, Sydney, was diagnosed with cancer at age 6, I was devastated. Dr. Jess, who made the diagnosis and provided most of the care until Sydney died several months later, was incredibly compassionate, as was the entire staff. No matter how many questions I have, the questions are answered thoroughly. I never feel rushed. It is rare to have to wait in the waiting room. Rather, we are taken into a consulting room almost immediately upon arrival. This is a sign of a well-managed practice; no overbooking. For those dogs that are nervous or reactive, this is especially important. I also like the fact that there are emergency hours. I have utilized this service a number of times. It is comforting to know that no matter what time of day it is, nor what day of the week it is, care is always available. I highly recommend LVVS!
8 years ago (29-12-2017)
I went to Dr. Campbell for my cat... I denied a treatment for dewormer and flea and tick treatment. As a conscious pet owner I felt that I had the right to deny what ever treatment I felt uncomfortable with. I simply explained that I wanted to look at other options... hearing this the doctor ranted for almost 10 minutes, used derogatory language with me, and disrespected my morals and values with condescending theories of how I planned to treat my cat. I am upset that she chose to lecture me and not guide me/help or hear my side of things. I'm not going back.
8 years ago (25-01-2018)
I have a 13 week old Golden Retriever who needed emergent care on a Sunday afternoon. When I called, the vet tech immediately offered to page the on call veterinarian. When we arrived, we were greeted at the door and taken right in to the room. Our puppy was thoroughly examined and treatment options were offered. We were not pressured in to anything and the veterinarian gave us her honest opinion. This is a great place and highly recommended if you are looking for good, affordable care and nice staff.
8 years ago (15-08-2017)
I spent a few years taking my dog back and forth to this vet office for her skin condition. I got a different vet every time I went practically...My dog would get better for a short time, then get sick again. IT was a vicious circle...This year I took my dog to another vet for another opinion, and she was cured of her skin condition the first visit! Noticed remarkable changes within 2 days..With a different RX and special shampoo.....Everything that LVVS did was incorrect and she suffered for a long time because of their treatment. Thanks to the new vet who saved her from suffering anymore. I find the LVVS doesn't seem to know what to do in serious cases, and they just "guess" at it, and it cost us thousands.. 11/21/17 I took my cat there after an accident. They had to warm him with a heated blanket first before they could take xrays. Xrays were 2 hours after he was there. I dont know why they didn't put him in a warming kennel in the beginning. they didn't do it until after the xrays..Although the vet did her best considering her limitations, I was told that his injuries were too severe and if he survived the night he would need to be transported to Burl to a specialist. Because they could not help him there...Quote unquote "It was over their heads" I had to pay for a long distance transcript radiologist to READ the xray for the vet! WHAT?? so, he did not make it through the night..No vet there over night, just a vet tech? not sure what the education is there or if that is just a title... 3 1/2 weeks went by and I was waiting for his ashes. I paid most of the bill....12/15 I called to ask about his ashes and why was it taking so long... I was told that the ashes are at there, at the vet office and being held because I had a balance ($400) I paid most of the very expensive $1,200.00 bill (warming, xrays, pain med, IV, radiologist, after hours, vet assistant, etc) and I planned on paying the balance when we picked up his ashes. Instead, they chose NOT TO CALL US!!! to let us know that his ashes were even there. I was livid! .Its bad enough loosing your pet, it's even worse when they are holding the ashes "hostage".. Karen on the phone was Cold and uncaring. she put in my credit card number wrong, and called me back to tell me that the c/c was declined...It was NOT declined!!, she put the numbers in wrong....I told her that I was on MY WAY...Got in my car immediately to get down there before they close.. I paid the balance w. the same c/c, and picked up my cats' ashes. The clerk was so cold, shrugging her shoulders at me in a "I DON'T CARE" fashion...I didn't even get an apology over the phone or in person from any of them....Receiving the ashes brings closure and comfort to someone. They need to contact the families when the remains are ready to be picked up...... Very uncaring, disrespectful, heartless people at LVVS and I will never go there again!!! IT's all about the $$$.....I received the bill in the mail 2 days after my cat passed....I will spread the word about how inconsiderate and uncaring they really are....
8 years ago (17-12-2017)
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