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Lane Bryant

  1. New York
  2. Vestal Store

Reviews, get directions and contact details for Lane Bryant

Lane Bryant

Story

Lane Bryant has over 700 stores nationwide specializing in quality, fashion-forward plus size clothing and lingerie especially designed to fit and flatter curvy women.

Address: 3130 Vestal Pkwy E, Vestal, NY 13850, USA
Phone: (607) 240-4009
State: New York
Zip Code: 13850


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Reviews
I love my local Lane Bryant! The staff are always friendly and helpful. Many times I have to order things in my specific size and they are always ready to order it without complaint. On the occasions I need an opinion with how something looks they are always honest and I feel comfortable asking for the feedback. Clothes shopping can often be full of heartache, especially when you're a fuller shape or have a larger bust, but I never have a heartache when shopping here.
9 years ago (06-10-2017)
Decent selection of items for bigger women. Go online to get a coupon code first. The sales people are always friendly and helpful.
10 years ago (07-02-2017)
There are some nice clothing options. The prices are very high for what you get. I suppose you are paying a premium to get better styles in bigger sizes.
10 years ago (20-04-2016)
The worst customer service I have EVER experienced. I have been a loyal Lane Bryant customer for years and have never had a complaint at any other location. During a recent sale, my items were not ringing up at the sale price. The woman said “I’d get the manager, but she’s in the back”. I offered to exchange them for other items that were correctly marked. Even though two employees watched me exchange items from the correct table, she still made a comment to me about “scams” people try and pull (despite the error being theirs for labeling the items incorrectly). She couldn’t work the cash register. All three employees complained about the store and about their job, while I’m waiting simply trying to cash out. The woman had to restart scanning my whole order twice. I was literally at the cash register checking out for over a half hour with people waiting behind me in line while they chit-chatted and tried to convince me to just take the items at the regular price. I finally asked her to cancel the purchase and I left without buying the items. NO APOLOGY – not for the wait, for the difficulty with the check out process, or for how rude they were. That was the icing on the cake. I will never go back to this location again. To make matters worse, I wrote an email to customer service. Never heard back. Not even an apology.
15 years ago (29-06-2012)
Excellent, friendly staff. Nice, spacious store.
10 years ago (25-04-2016)
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