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Lee County VA Healthcare Center

  1. Diplomat
  2. North Fort Myers Hospital

Reviews, get directions and contact details for Lee County VA Healthcare Center

Lee County VA Healthcare Center
Address: 2489 Diplomat Pkwy E, Cape Coral, FL 33909, USA
Phone: (239) 652-1800
State: Florida
Zip Code: 33909


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Reviews
I'm giving this place a 1 star not because the staff and doctors. They have always been polite and easy to deal with. My issue is the VA and its policies and procedures. I called in to speak with my doctor or a nurse and I'm told she will call me back in up to 72 hours. That is absolutely rediculous. Get the place fully staffed to handle the veterans. It should not take 3 days for a phone call to be returned. Let alone to set an appointment date that will probably be upwards of 30 days out. Whoever is in charge of this place do the veterans a favor and pull your head out of the sand.
8 years ago (10-07-2017)
The nursing staff here is exceptional! I cant say enough good things about them. My nurse, Jennifer, a cute blonde with strong southern accent was amazing. Didn't catch her last name, which is why I had to use personal descriptors. She listened to me. Comforted me. Made sure I got the proper care. Got my wife by my side. Administered my drugs in the safest way possible. You know, she nursed me! Looking around, I could see her peers were on par. The only down side to this hospital is that they're at max capacity and beds are littering the hallways. Which makes it difficult to maneuver and clean. But the nursing staff navigates like all Americans. Chin up. Sleeves up. Can do attitude. And let's get 'em healed. I love them!
8 years ago (26-07-2017)
I've been going to this clinic going on a year now. I've had two major surgeries done within 90 days of each other, thankfully performed at Tampa General Hospital by a USF neurosurgeon. I had a spinal decompression and a brain tumor removed. After the surgeries I came back to see my primary care physician to seek on-going care and was more or less turned away since "he wasn't the treating physician." I've been trying to get help for chronic daily pain from this VA clinic since Feburary and I have had absolutely ZERO success. All of the avenues of approach that are available I have already went down. I have called, messaged, and went to his office. Each time I had received some kind of different response of why I am not getting the medical treatment that I need. I asked for a referral to pain management in May and still haven't heard anything from my doctor or anyone else. Went to the patient advocate roughly 2 weeks ago to get this sorted out hopefully. It's absolutely ridiculous that these doctors let people suffer on a daily basis due to the fact that they don't want to do their jobs correctly.
8 years ago (17-07-2017)
Excellent staff Excellent care. Stellar! Better than any civilian care.
8 years ago (01-08-2017)
I have herniated discs and the injury occurred in February. Saw the neurosurgeon who ackknowledge I need surgery bit advised me that surgery probably would not happen because it is exspensive. Here I sit with muscle relaxers and pain meds that do not work and the doctor will not prescribe medication that does work.
8 years ago (14-06-2017)
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