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Legacy Travel

  1. Texas
  2. Texas Travel Agency
  3. City Of Dallas Travel Agency

Reviews, get directions and contact details for Legacy Travel

Legacy Travel

About

Professional Vacation Travel Consultants
Call us today to book your vacation: 972-517-9130

Address: 3400 Preston Rd #235, Plano, TX 75093, USA
Phone: (972) 517-9130
moc.levartycagel@levart
State: Texas
City: Plano
Zip Code: 75093


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info
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Reviews
Where do I even begin... This company is far from professional. None of the employees communicate with each other. My friends and I booked a trip to Cancun to celebrate a friends birthday. Before we booked the trip Audrey advised our party that only 3 people are able to be stay in the room at the resort which was a complete and UTTER LIE. We called the resort and they advised us we were misinformed and that 4 people could stay in the room. The ENTIRE process from that point on has been a hassle. I paid the deposit on the trip along with an extra 100 to secure the trip. Approximately 2 weeks ago a few of the ladies decided to forego attending the trip at that point we decided to book separately in an attempt to save money. I called Monday to inform them I would be canceling they said okay and that my roommates would need to call as well. They asked to very the last four of my card in order to process the 33 dollar cancellation fee which makes no sense to me where my deposit and other funds went. Audrey sends and emailing Tuesday stating that she still hadn’t heard from us regarding our cancellation. I was caught off guard because ALL just called the day before. Not to mention, on Monday and advised them she had a new card and provided Cathy with her card information. It’s now 2 days later and Audrey emails stating our cards were declined which is incorrect information. I called Audrey and told her there is no reason my card there is plenty of funds on in my account along with my other roommates. They have made everything so stressful which, it does not have to be this way. I asked Audrey to speak to the manager who has conveniently just stepped out the office. Don’t even bother with these company all they care about is money. Do yourself a favor book you’re vacations with another company.
7 years ago (28-02-2018)
We used Legacy for the first time in 2017. Lesley was very knowledgeable with travel recommendations that fit our wish list perfectly. On that trip, we encountered a weather related delay. This is where the priceless value of Cathi and team Legacy saved the day by helping coordinate logistics in that unplanned circumstance. The next day we were back on track and it was a memory making trip. We highly recommend using a travel agent, as the value is priceless. And when you choose, consider Legacy. We are fans for life.
7 years ago (16-01-2018)
I was nervous about using a travel agent. Legacy was great! They booked an awesome ski trip for my family and included very detailed information about everything. They were awesome!
7 years ago (17-01-2018)
No the main problem came into play when your employee started lying to me and I contact you and you blew me off. Also, I didnt lose my job, I wanted my money back from you all.
7 years ago (11-04-2018)
Legacy Travel in Plano has now helped us with four trips, the last to Italy and Switzerland. Each trip has been meticulously planned with hotel rooms from charming and historic to elegant and pampering. Transitions with flights, trains, transfers to hotels, etc. have all gone smoothly. We have found the people at Legacy to be knowledgeable, efficient and very responsive. We look forward to planning our next trip with their help. J. Parmer
7 years ago (11-10-2017)
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