Leif Johnson Collision Center

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Address: 2600 Picadilly Dr, Pflugerville, TX 78660, USA

Phone: (512) 381-0455

Website

State: Texas

Zip Code: 78660

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Reviews

Solid body shop. 3 paint booths. Anji & Ken good people.

 9 years ago (04-01-2018)

Do not bring your vehicle here if you care about it.
Took forever! Sloppy and crappy work! They  gave me my vehicle back very incomplete, makes me livid at the thought of how crappy their work was. I had to take it back a second time so they can fix the work and even then I was not satisfied. Listen to these  reviews and stay away from here.

 10 years ago (19-03-2017)

Hail storm damaged my 2006 vehicle in San Antonio April 12 2016. A massive freak storm of hail plummet and damaged many cars leaving all the local body shop to be back logged till August or even February of 2017! I cannot be without my only means of transportation for an estimated 5 months. So I got a recommendation from a friend who said they heard on the radio that an auto shop in Austin is picking up cars for free and will repair the hail damage. Skeptical I looked them up and called them to inquire.

By the Grace of God Ken Diamond from The collision Center answered all my questions about the truth behind sending a tow truck to pick up my car and getting it looked at to repair. It was simple he sent Lone Star Towing company to my residence the next morning got my car into their shop the same afternoon and reviewed my insurance estimate and my car and decided to work with me to get the repairs done.

I'm giving Ken Diamond and Copper Jayne 5 stars for their amazing customer service and willingness to work with someone all the way from San Antonio to sending a tow to get my car to repair it for the massive hail damages. 

 Note: I don't have a finish product to review yet but I will update this review once I do. They plan to repair my car that sustain massive hail damages requiring replacement of hood, roof, and repair both side mirrors, and two large windshield.

Update to review: brought it down from 5 star for service to 3.5 because during  the entire car repair process of 3.5weeks it was always me contacting them for updates and asking where my car is at even when they said they would call me the next day it isn't till its end of the next day when I decide to check in with them that I get an answer. Also the finish product have a good few items that is not what I would call great quality checks. A few paint chip area, and few gaps left between areas where they reassemble the interior trunk is no long sealed completely like it once was before the hail damage and also the roof weather strip is not on completely some parts of it is lifting as well as notable stains to my upholstery interior of my car where I never had stains before because I have always had car seat covers on my car since I got it. Lastly the visors for the passenger and driver side were re assembled incorrectly where I can't flip it forward to shield myself from sun glares on the side. Instead it flips forward towards the windshield. A good few things that make me wonder if quality check is they'd utmost importance as Cooper had stressed it was.

Also note when I got my car back I did not see any plastic covers on seats or paper floor covers.

 11 years ago (29-05-2016)

Service personnel were  tentative to my concerns.
Dropped off truck for minor collision and took 3 weeks to fix.
Had issues with door lock not working upon picking it up. got home and still did not work, Waiting to take it back a 3rd time to get the door lock fixed. Probably will not recommend to anyone due to the fact my trucks door still does not shut, I have to lock the door first then it will shut. This will be the 3rd trip to address it. Overall body work was good.

 11 years ago (05-07-2016)

This ppl are horrible and nothing but liars took forever to get y vehicle fix and the job they did was sloppy. The did a very bad job my car is worse than before all it was is hail damage. And now they inside of my vehicle is damaged my tint, stains, and cigarette burn behind my back seat under the mat. The person who I was staying in contact was smoking a certain brand of cigarette and left that behind. It was a menthol cigarette. Im going to take legal action. If this happened to you do the same. This ppl are crooks! I would give them no stars! They absolute worse body shop!

 10 years ago (03-11-2016)

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Leif Johnson Collision Center

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