Leon's

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About

Leon's is one of Canada's largest retailers, selling a wide range of merchandise including furniture, major appliances and home electronics.

Address: 2600 Queensview Dr, Ottawa, ON K2B 8H6, Canada

Phone: (613) 820-6446

Website

[email protected]

State: Ontario

City: Ottawa

Zip Code: K2B 8H6

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

My boyfriend and I went into Leon’s to essentially window shop for our new place in June. We had an appliance in mind and found a Samsung instead that we really liked. We had a great experience with Matthew Sutherland, he was a pleasure to speak with. Wasn’t pushy, was super understanding and listened to what our needs were. Although we did not purchase the appliance today, we will be returning in the near future and will be looking to speak with Matthew.

 7 years ago (15-04-2018)

Their prices are as good as you'll find and they price match if you happen to find a better price. The main reason I use Leon's is because they have almost everything in stock. So I don't have to wait.

 7 years ago (09-04-2018)

Needed a new refrigerator. The salesman (Matthew) was extremely helpful in finding me the perfect fridge. I was very pleased that he was in no was pushy or impatient. I found the fridge at a lower price during the evening, told Matthew and he did a price match!!! He even gave me the number for someone to pick up my old frigde. Great experience. Would buy from Matthew any day!!!

 7 years ago (21-02-2018)

We deal with Rick Jerome at Leons. He gives great service and we have found quality furnishing for reasonable prices. Good delivery too. Recommend Rick Jerome and Leons

 7 years ago (11-04-2018)

I had a great experience in store. Sales person was very knowledgeable and found us exactly what we were looking for at a reasonable price. 

We waited 6+ weeks for our bed to be delivered. After it was delivered(box was already torn and damaged upon arrival) my fiancé and I noticed that the headboard had multiple cracks in it, there were screws missing, and there was a whole chunk missing off one of the posts. The quality of the product was horrible. 

I called the store to see what could be done and after being put on hold three times I was told they would have someone call me back later. So I waited. I finally received a call from a customer service rep who told me there wasn’t much she could do for me. I never once received an apology or felt like she cared at all about what had happened. Her tone of voice was rude and she was quite short with me seeming like she didn’t have time to deal with an unhappy customer. She also told me they had nobody available to come pick the bed back up until a week later. Seriously??!!

So at the end of the day my fiancé and I decided we would return the bed ourselves and go somewhere else. We ended up finding a very similar bed frame somewhere else for a GREAT PRICE and the customer service we received there was impeccable. 

Never under estimate the value of good customer service as it can make or break a sale. I’m sorry to say but Leon’s has lost another customer.

 7 years ago (19-02-2018)

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